Sales Associate - Gatley, United Kingdom - Luxottica

Luxottica

Verified Company

Gatley, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SALES ASSOCIATE

Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people "to see more, be more".

With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.

To provide a memorable customer experience to all customers when purchasing EssilorLuxottica products and visiting our stores Sales Associate delivers exceptional sales results by assisting the customer in selecting products best suited to their lifestyle.

Sales Associate performs almost all store functions including opening and closing, merchandising and selling. As a EssilorLuxottica ambassador you will understand and bring to life the Company values and the Sunglass Hut culture.

AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES:

Achieve high levels of sales performance and results
Ensure all operating policies and procedures are followed at the highest level
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Ensure 3 Rs training is adhered to and all thefts are reported correctly
Open and close the store according to established guidelines
Deliver excellent customer service and demonstrate a high degree of professionalism
Deliver the customer experience to a high standard
Ensure store is displayed and products are secured according to Company guidelines
Know the products inside and out and stay fresh with new merchandise, trends and competitive activity
Achieve high levels of sales performance and results
Ensure all operating policies and procedures are followed at the highest level
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Ensure 3 Rs training is adhered to and all thefts are reported correctly
Open and close the store according to established guidelines
Create an engaging and positive working environment
Support your colleagues and manager with store tasks and responsibilities
Treat your colleagues and customers with respect and dignity

RESPONSIBILITIES INCLUDE:

Consistently achieve and exceed individual and store sales targets by using effective customer service and selling skills.
Confidently provides exceptional customer experience through making a connection, attention to detail and offering a personalised and unique shopping experience resulting in customer satisfaction
Learn to confidently share product knowledge through storytelling to maximise sales and create lasting memories. This includes Brand history, production process, product composition, trends, and best sellers
Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and store management
Takes pride in the appearance of the store, and shows initiative to keep displays and product clean, tidy, and organised.
Protect company assets by maintaining vigilance while on the shop floor and comply with company policies and procedures to ensure smooth operations and minimise loss

TECHNICAL SKILLS - PORTRAIT OF A PERFECT CANDIDATE