Cdd Team Lead - Manchester, United Kingdom - Handelsbanken

Tom O´Connor

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Tom O´Connor

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Description

Job Introduction:


This is an exciting opportunity to join and further shape a recently established department that has been set up to conduct Customer Due Diligence (CDD) for all new to bank customers and the ongoing monitoring of customers and trigger events, with the overall aim of ensuring compliance with legislative and regulatory best practice, for the UK operations of the bank.


The role will manage the day to day activities of a team of Analysts working closely with the wider Financial Crime teams in the Bank inclusive of the MLRO and Second Line of Defence as well as acting as a deputy to the Head of CDD assurance during times of absence or need.


Main Responsibility:


  • Keep up to date with and develop a broad knowledge of upcoming changes in regulations, internal policies and latest developments in financial crime learning
  • Manage the day to day activities including work flow management
  • Ensure the team is fully resourced and equipped to handle workflow at all times
  • Act as the first point of escalation for the Analysts for any queries relating to the work flow, process and procedures and any risks and issues that have been identified
  • Maintain internal desk top procedures
  • Conduct team monitoring and assurance
  • Conduct performance reviews and provide regular timely feedback on performance
  • Embed the Handelsbanken culture
  • Develop a high performing team culture through regular communication, coaching and team building
  • Conduct root cause analyses to identify error trends and escalate to relevant teams within the bank where necessary, or address these within the team providing clarity on the process.
  • Maintain an up to date skills matrix to ensure training needs of individuals are identified and met
  • Provide relevant, accurate and timely MI in a format which is clear and engaging
  • Support the implementation of BAU work streams in conjunction with the AML Programme and various bank wide projects
  • Be proactive and collaborative to make relevant changes to policies, procedures and working practices
  • Actively promotes and ensures adherence to the Bank's Risk Management framework (including subframeworks) and relevant risk and compliance policies and procedures, ensuring timely and appropriate escalation of concerns to relevant senior stakeholders.
  • Strong AML/KYC Financial Services Industry experience gained in an Operational KYC/AML Team.
  • A thorough understanding of UK regulation preferably with exposure to the onboarding of clients.
  • A demonstrable understanding of corporate structures and the ability to advise on KYC/CDD requirements both for direct clients and related/associated parties, including the ability to carry out risk assessments and recommendations.
  • An understanding of QC and QA requirements and delivery of QC and QA reviews of KYC standards to include production and presentation of related Management Information.
  • Support, present at and attend Financial Crime Committee to gain decisions to exceptions.
  • Support and manage regulatory change to FCA requirements as and when required. Inclusive of skilled person reporting.
  • Lead and manage various Instructions Britain pages for CDD Assurance Operations
  • Lead and manage various Projects and changes for CDD Assurance Operations
  • Selfmotivated and results focused. Flexible, adaptable and responds effectively to changing business needs
  • Excellent communication and influencing skills. Effective problem solver and solution orientated
  • Excellent time management skills and able to prioritize workloads to meet agreed deadlines

Package Description:

Competitive + Benefits


About the Company:


Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations.

Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service.

The focus is always on the need of the individual customer and not on the sale of specific products.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities.

This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.


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