IT Support Engineer - Enfield, United Kingdom - Lorien

Lorien
Lorien
Verified Company
Enfield, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
IT Support Engineer / 2nd line engineer

Up £35,000 (depending on experience)

Hybrid Working - 2 days in the office


North London Client


Our client, is a manufacturing supplier based in North London, are looking for an enthusiastic IT Support Engineer to come and join their team.


You will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.

This position will support multiple platforms including desktops, laptops, mobile devices, and videoconferencingequipment. This position may require independent work, sharing information and assisting others with work orders


Responsibilities/ Day to day activities:


  • Resolve help desk issues including troubleshooting hardware and software issues
  • Perform user administration duties
  • Provision Desktops/Laptops/Mobiles
  • Willingly perform ad hoc duties as required

Technical Skills:


  • Microsoft Office 2016 and above
  • Windows 10 and above
  • Windows Server 2012 and above
  • Remote Desktop support
  • Active Directory and Exchange
  • Patch management
  • Advanced printer / peripheral device troubleshooting
  • TCP/IP, DNS and DHCP
  • Remote support for handheld smart phones and tablets
  • Citrix server experience
  • Android configuration and troubleshooting
  • TeamViewer experience


Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.

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