Administrator - Bedford, United Kingdom - Creation Recruit Ltd

Description

An independent broker specialising in the commercial insurance industry that has a refreshingly positive and enthusiastic perspective on how to win and retain business and offers a lively working environment to match.

• Daily allocation of receipts to bank onto internal accounting platform
• Telephone liaison with clients in respect of unpaid invoices & general account queries.
• Reconciliation of insurer accounts and associated monthly settlements, building a strong rapport with insurer credit control teams
• Client Refunds
• Liaison with finance payment providers
• Query management
• Bank reconciliations
• Previous experience in accounts related environment would be welcome.

• Processing of sales & renewals information to issue invoice and respective documentation to client.
• Production of all required documentation and associated checks on behalf of finance providers, and liaison where needed.
• Liaising with insurers to obtain policy documentation and crosschecking details of cover with risk registers before despatch to client.
• Attention to detail essential and ability to work in a logical and orderly fashion
• Telephone liaison with clients and dealing with basic enquiries.
• Ideal role for administrative entry into insurance sector with a view to progression

• Support Claims Manager across a range of activities
• Deal with insurance claims on behalf of client across variety of industry specialties, policy types, and different claim causes.
• Ensure all claims are dealt with efficiently and in a timely manner, obtaining documentation or information requested by insurers, loss adjusters or solicitors.
• Review policy documentation to ensure cover is in place.
• Communicate in a clear and professional manner with clients and insurers.
• Review repudiated claims and challenge where appropriate.
• Ensure risk registers and claims database is maintained accurately at all times.
• Communicate proactively with colleagues and management to provide claims information and updates.

• Ideal role for graduates or those looking for swift progress with learning opportunities.
• Submit client insurance risk information to insurers for quotations to be issued to clients (online portal or direct submissions).
• Competently use the company CRM system to ensure all records are accurately maintained.
• Create risk presentations.
• Complete subcontractor questionnaires for clients.
• Fleet adjustments
• Process midterm adjustments for all policy types, and invoice accordingly.
• Work closely with account handlers and insurers, building strong relationships across all departments.
• Obtain Cert CII qualification.

• 15% bonus for all staff when sales team achieve monthly target.
• 9.30am start time (hours 9.30am5pm).
• Performance related bonuses.
• 20 days holiday, plus Bank Holidays, plus Christmas shutdown.
• Free onsite parking.
• Hybrid working option once fully trained.
• Cert CII accreditation funded, plus bonus if all modules passed first time.
• Regular company business and social events.
• Dress down from March until October.

• Company car

• Monday to Friday