Head of Customer Experience D2C - Greater London - Cactus Search

We are looking for a Customer Experience & Marketing Assistant to join our team. This role blends inbound customer communication with creative and digital marketing support.You will be the first point of contact for Esska customers, managing enquiries via email, Gorgias, telephon ...

We are now looking for a Customer Experience & Marketing Assistant to join our team.This is a varied role combining customer service with hands-on marketing and website support — ideal for a recent graduate or someone early in their career with strong Photoshop skills and a posit ...

+ Job summary: We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams. Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions ...

We are looking for a Customer Experience Manager to join our Global Operations team in London. As the strategic owner of how we communicate with merchants across our entire support ecosystem, you will own and execute the global communication strategy across all support channels. ...

+Londres · Job summary: · <p>Se busca estratega responsable del desarrollo de campañas publicitarias para promocionar productos o servicios relacionados con tecnología.</p> · ...

We are seeking a Customer Experience Manager to join our Global Operations team in London. The successful candidate will own and execute the global communication strategy across all support channels, ensuring a clear and consistent SumUp support voice. · ...

We're putting together a talented team to build the #1 training platform for Runners. · We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, · whether you're improving your 5k time or traini ...

We are seeking a motivated and results-driven individual to join our dedicated Customer Experience team as a Customer Experience Advisor. As first point of contact for future and current students at Coventry University Group, you will provide outstanding customer service across v ...

We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. · We are forging our international presence as pioneers in the future of mobility. · ...

h2>Job summary · p>As our Customer Experience Manager for Europe, you will own how we measure, understand, and articulate our end‑to‑end customer experience./p> ...

+Job summary · We're looking for a senior hands-on Head of Customer Experience to own and elevate the end-to-end journey for our customers across all channels – from D2C e-commerce to grocery wholesale hospitality and strategic partnerships. · +ResponsibilitiesOwn and elevate the ...

We are recruiting for our next Customer Experience Advisor. Our Customers are extremely important to us, and we currently have a customer satisfaction rate of 97%. We pride ourselves on what we do. We connect with our customers and do more for them than they would expect. · Oppor ...

We're shaping the future of healthcare and we're looking for a customer experience specialist to join our team and help us build operations and technology that connects patients, doctors, medical professionals, and pharmacies across the country. · You love solving people and proc ...

The Customer Experience (CX) Manager supports GRIDSERVE's customer experience strategy by uncovering customer pain points and leading cross-functional improvements. · Analyse customer data and feedback to identify friction and opportunities. · Lead cross-functional CX improvement ...

We are seeking an experienced Customer Operations Manager to support and help deliver the transformation of our Customer Support function into a modern Customer Experience (CX)-led organisation across EMEA and North America. · This role will be hands-on, people-focused, and custo ...

We are seeking an experienced Customer Operations Manager to support and help deliver the transformation of our Customer Support function into a modern Customer Experience (CX)-led organisation across EMEA and North America. · This role will be hands-on, people-focused, and custo ...

We're looking for a brilliant Customer Experience Advisor to deliver an exceptional customer service experience. · Responding to customer queries via email, phone and on-site live chats. · Solving issues and offering customers relevant information. · Liaising with our gift web-sh ...

+Acting as the first point of contact for customers in branch or over the phone · Assisting with day-to-day transactions, queries and servicing · Answering customer calls into our contact centre · Building relationships and finding solutions · Developing your knowledge of service ...

We are looking for a Customer Experience Specialist to drive customer satisfaction and retention in our SaaS platform. · 4+ years of experience in customer experience or account management. · Strong understanding of SaaS platforms and CRM tools. · ...

We are seeking an outstanding senior leader to take on a pivotal, director-level role on a 12-month fixed-term contract, tasked with spearheading our customer experience transformation agenda. · ...

First impressions count and so do lasting ones As our Director of Customer Experience you'll lead our evolution in how we listen involve and deliver for our customers setting the standards that influence our whole organisation and the sector. · You'll champion inclusive meaningfu ...