Ward Clerk - Tooting, United Kingdom - South West London and St Georges Mental Health NHS Trust

South West London and St Georges Mental Health NHS Trust

Verified Company

Tooting, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Secretarial/Administrative Duties To be responsible for the preparation of ward rounds, to arrange and confirm patients meeting dates, type up and circulate outcomes.

To ensure that all correspondence and documents are accurately and efficiently typed and dispatched, according to priority.

To answer telephone calls from patients, relatives, health professionals and other bodies sensitively and politely, ensuring all messages are passed to the appropriate person in a timely and effective manner.

To format articles to ensure they are presented appropriately for submission to journals.

To greet patients, relatives and visitors with patience and sensitivity, assisting them as appropriate. To photocopy and fax information, distributing and filing as appropriate. To sort incoming mail, date stamp and distribute as appropriate. To extract information for third parties as appropriate.

To take notes at community and staff meetings type up and circulate.

To attend all relevant weekly meetings, ensuring that matters discussed are recorded and actioned appropriately, and that lists are updated and issued promptly.

To contribute to the development and maintenance of administrative procedures. Ward Based Duties To arrange appointments for patients to attend x-ray, physiotherapy and other hospital departments as necessary.

To arrange transport, as necessary, for patients in consultation with nursing staff. To collect and deliver mail to and from the main administration office daily. To refer all memos, letters, pathology and x-ray reports plus photocopies of section papers to nursing staff. To be responsible for monitoring stock levels and ordering hardware, linen, crockery, as well as stationery and line supplies.

To receive and check goods delivered to ward. To report to the Estates Department for maintenance items and Sodexho helpdesk, log accordingly and follow-up on outstanding actions.

To be responsible with the Team Leaders for monitoring the state of repair of the unit for the submission of building/works requisitions and for the regular checking of the progress and keeping the Health & Safety Records Book up to date.

Information and Statistics To ensure that all observations, discharges and admissions have been recorded on RiO, the electronic system.

To ensure that all necessary documents are uploaded onto the electronic system. To ensure that all admissions and discharges are logged appropriately. Training and Development To undertake mandatory and statutory training as required by Trust policy. To contribute and commit to undertaking an annual Development Review/appraisal.

To undertake personal development as identified in the Personal Development Plan (PDP). To undertake and achieve NVQ Business Administration Level 2 and 3.