Practice Assistant/ Legal Secretary - Birmingham, United Kingdom - Browne Jacobson
Description
Vacancy details:
Practice Assistant/ Legal Secretary
- Birmingham and Nottingham
Vacancy type
- Secretarial/administrative
Level
- Mid
Business area
- Support
Duration
- Permanent
Hours
- Full time
Location
- Birmingham, Nottingham
Reference number
- JG1
Job title
- Practice Assistant/ Legal Secretary
- Birmingham and Nottingham
Team
- Legal Support
Vacancy owner
- Georgie Leech
With offices in Birmingham, Dublin, Exeter, London, Manchester and Nottingham, we're a UK & I based law firm with an international reach
Our sectors include:
health; real estate and construction; education; energy and infrastructure; financial services; government; insurance; manufacturing and industrials; and retail, consumer and logistics.
We nurture talent at all levels and from every background and celebrate what makes people individuals.Law needs all voices to reflect the society it serves and we're working towards social mobility, diversity and inclusion in our firm - and our profession.
We strive to create meaningful personal and professional development opportunities and offer flexible working in support of a good work-life balance.
We focus on wellbeing and individuality, so that all our people can thrive.What is the working practice for this role?
The firm operates a set of core principles that guides our working practice. It's called 'One Firm, Wherever You Are'.
You might have enjoyed working from home and would like to split your time between there and the office/ other work locations.
We believe that a regular level of in-person contact is an important way to build connections with your colleagues, enhancing knowledge and idea sharing and enabling all of us to benefit from the vibrant office culture Browne Jacobson has to offer.
Our expectation is that,
on average, you'll work from home for no more than three days per week, with the remainder of your time either spent with your colleagues in the office or working from other locations as work demands dictate, e.g.
Equally, there will be individual circumstances in which a different pattern of work is needed, for example as an agreed reasonable adjustment for colleagues with a disability or long-term medical condition.
We believe this approach:
- fits with our values and personality;
- will enhance our performance through greater flexibility;
- advances our ambitions as an inclusive employer - helping you better balance work and family/life commitments;
- offers opportunities to reduce our carbon footprint (travel, office services etc.), a key ambition underpinning our corporate sustainability plan.
Why is this role important and how does it fit into the team, department & wider firm?
As the single point of contact for fee earners and the completion of their work, the role with undertake all aspects of the Practice Assistant role, or where appropriate, manage the workflow by utilising Team Assistants and Shared Services, retaining ownership and accountability of all tasks through to completion.
Provide a high quality, comprehensive workflow management and organisational service to fee earners in the group and exceptional client service.
What does the role actually involve?
- Client relationship management _
- Become an active part in the care of clients and be wholly familiar with contacts/clients and dealing with basic client queries as appropriate
- Manage the production of documents and check returned work produced by the Shared Services team/speech recognition for accuracy/formatting, before it is passed to the relevant lawyer
- Taking and making client related calls, dealing with and handling message taking as appropriate.
- Liaise with Client & Marketing and provide support for scheduling tender meetings, directory interviews, client training etc.
- Manage Interaction and ensure new prospects, clients and contacts, activities and business development information are added
- Responsible for keeping up to date with client specific protocols and processes, implementing, providing guidance and training to others where necessary and ongoing monitoring
- Administrative_
- Responsible for files being opened and closed. Supervise general filing requirements and record
- Monitor and manage key dates for clients and ensure c
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