Senior Learning Technology and Design Specialist - Stirling, United Kingdom - University of Stirling

University of Stirling

Verified Company

Stirling, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Post Details
Full time
Open ended

Interviews are expected to take place on Wednesday 03 May 2023.

There is an expectation that work will be undertaken in the UK.

For the purposes of sponsorship, this is a role under SOC code 2317.

The Post

The role provides operational leadership for learning technology and design activity within Learning and Teaching Enhancement, a division of Information Services.

With responsibility for annual planning, the postholder will ensure effective and efficient use of team resources to contribute to the institutional enhancement of learning and teaching.

Working with academics and colleagues in Learning and Teaching Enhancement, the postholder will identify requirements for training and development in the areas of learning technology and design, leading on the provision of relevant training events and resources to meet institutional priorities.

The postholder will provide leadership in the deployment of key learning technologies and maintain oversight of the relationship management with suppliers.

As a senior member of the team, the postholder will oversee a customer-focussed second-line support operation, underpinned by ITIL and Customer Service Excellence standards.

Description of Duties

Design

Lead the development of a clear and consistent institutional approach to learning design in conjunction with Learning and Teaching Enhancement colleagues and senior academic representatives
Oversee and coordinate the design and development of highquality blended/hybrid/online provision across all faculties
Ensure learning design at Stirling is informed by appropriate theory and practice

drawn from the best of what the higher education sector has to offer

Design, evaluate and enhance the student learning experience for a range of

blended, hybrid and online courses

Delivery

Lead planning for learning technology and design activity within the Learning and Teaching division of Information Services, ensuring delivery meets the needs of the academic community and requirements of the annual academic cycle
Take lead responsibility for operational oversight of the University's online courses, ensuring highquality content is developed/updated in a timely fashion for delivery
Work with Learning and Teaching Enhancement colleagues to deliver a coherent and comprehensive training and development package for staff involved in learning and teaching
Maintain oversight of the relationship management with suppliers of learning

technologies and services

Support

Liaise with senior academic colleagues and faculties to identify their current and future learning and teaching plans, using this information to plan and deliver appropriate Learning and Teaching Enhancement services
Identify training and development needs for Learning Technology and Design Specialists and Learning Technology and Design Officer
Ensure Learning and Teaching Enhancement provides a customerfocussed secondline support service, delivered across a range of digital channels and on a facetoface basis, consistent with ITIL and Customer Service Excellence standards adopted across Information Services
Provide technical guidance to academic staff, including the development of support documentation, user guidance and knowledgebase articles, covering a variety of digital platforms and tools that are used by the University

Please see attached Job Description for a full list of duties.

Essential Criteria

Qualifications:

Degree
One or more of:
A teaching qualification (for example, a Certificate or Diploma in Teaching and Learning in Higher Education)
Fellowship of the Higher Education Academy
Certified Membership of the Association of Learning Technologies (CMALT)
Masters degree in Education/Technology-Enhanced Learning

Knowledge & Experience

Significant experience of designing and developing blended and fully online provision within a higher education context
Expertise relating to pedagogical concepts and learning design
Experience of facilitating learning design workshops
The ability to work successfully on multiple projects simultaneously and to drive these through to completion, including requirements gathering and task management
Experience of providing support services using a range of channels
Excellent understanding of a wide range of technologies to support learning and

teaching

Demonstrable experience of producing support materials and documentation in a range of formats

Skills & Attributes

A customeroriented approach to service design, delivery and evaluation
Excellent interpersonal and advocacy skills
Excellent written communication skills, including the ability to write effective copy, instructional text, audio and video scripts
Excellent communication skills with the ability to communicate appropriately and

effectively with a wide range of internal and external stakeholders