Administration Apprentice - Glasgow, United Kingdom - QA Apprenticeships

QA Apprenticeships

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Time Assistant are a leading UK Virtual Assistant provider who work with all types of small businesses by carrying out a range of back-office tasks to help free up their time.

Time Assistant have a track record of bringing on apprentices, and due to continued growth, they have an exciting opportunity for their fourth Customer Service Apprentice to join their team in the heart of Glasgow City Centre

You will be trained to provide advice and support to clients, but you will also need to demonstrate the ability to find answers from a range of sources.

As Time Assistant are a small business you will be an integral part of the company operation, as the business grows so will your responsibility.

Time Assistant is based in Glasgow, but their clients are spread all over.

Some are as close as next door to their Glasgow office and others are far away in Uruguay, Latin America.

If you are the one that likes to organise everything for your friends or family and gets a thrill when you tick something off on your to-do list or then this role is for you.

Vacancy Description:

Answering inbound telephone calls and dealing with enquiries accordingly
Establishing relationships with regular clients
Producing documents via internal systems
General administration filing, printing, word processing.
Invoicing clients using Xero system and order records.
Use of multiple different CRM systems daily to book customer appointments.

Personal Qualities:

Great attitude and work ethic
High Level of organisation and the ability to multitask
Ability to make decisions and work with minimum supervision once training has been provided.
Business related qualification preferred but certainly not essential

Additional Information:

Salary £13,260 to £16,000, £8.50 per hour increasing to £9.50 per hour after 3 months
Performance salary reviews

Monday

Friday, 11.30AM PM

Benefits:

Performance salary reviews
Supportive and friendly environment
Full on the job training
They have taken on apprentices and offered promotion
City Centre location, with excellent transport links and close to local amenities
Good holiday allowance

Future Progression Opportunities:

Company growing rapidly with opportunities for promotion

Important Information:

"QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."