Credit Controller - Towcester, United Kingdom - Southgate Global Limited

Southgate Global Limited
Southgate Global Limited
Verified Company
Towcester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Full-time and part-time opportunities available with study support. Please reach

discuss the vacancy further.

About us:


Here at Southgate we are committed to evolving the industrial packaging and order fulfilment sectors through innovation, productivity and trusted products.

We value our dedicated and expert talent here at Southgate and recognise their importance in ensuring our mission becomes a reality.


Our people:


The Company uses its best endeavours to ensure that no job applicant or employee is discriminated against, directly or indirectly, on any unlawful grounds.

We recognise and encourage diversity and inclusion here at Southgate. We support every individual's potential and job applicants will be considered solely on their ability to do the job.


We want to ensure that everyone we meet can perform to their best when interviewing, so feel free to let us know, at any stage, whether you require any
reasonable adjustments during the recruitment process, and we will do our best to accommodate.


Core competencies:

Excellent communication skills, confidence and persistence, the ability to keep
calm under pressure and good numeracy skills.


Skills/Attributes Required:


  • Strong customer communication skills both verbally and written
  • Attentive to detail
  • Personal maturity and ability to work well with people
  • Highly organized and ability to multitask.
  • Ability to have difficult conversations with customers
  • Ability to keep calm under pressure
  • Ability to build strong relationships with customers and other
departments

  • Ability to prioritise own workload

Knowledge:


  • Preferably Credit control experience, either at Southgate or from
previous employment, but not essential.

  • Knowledge of various Microsoft Office packages, like MS Word,
Outlook, and Excel.


Behaviours:


  • Professional
  • Personable
  • Patient
  • Teamplayer
  • Customer centric
  • Adaptable
  • Initiative
  • Fair but firm approach

Education/Experience Required:


Essential:


  • Grade 4 or above in English and Maths (Equivalent to GCSE grade C
or above).


Desirable:


  • SAP Business one experience
  • Possess great skills in the use of various Microsoft Office packages, like
MS Word, Outlook, and Excel.


Primary Responsibilities:

To ensure that the granting of credit is controlled and monitored such that
debtor's accounts are paid within terms and bad debts are avoided or
minimized.
Manage the day-to-day activities of the credit control department and tasks
such as those listed below but not limited to:

  • Review the creditworthiness of new customers, recommending
appropriate credit limits and setting up new customers in the system.

  • Monitor credit levels for existing customers.
letter.

  • Respond to all customer enquiries relating to their payments and/or
their customer account.

  • Perform daily banking activities and reconcile payments.
  • Raising the month end statements.
  • Issue stop letters to customers whereby invoices have become
overdue and exceeded their due date.

  • Reporting aged debtors, proactively highlighting any accounts where
issues may arise.

  • Other duties as assigned by the manager from time to time.

Performance Objectives:

Successfully achieve key credit control KPI's relating to the credit control
department. Maintain cash flow and minimise financial risk by providing
direction and support to customers on credit/payment issues and
implementing our debt collection policy whilst remaining empathetic with the
customers.
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