Customer Service Administrator - Warminster, United Kingdom - NFU Mutual Agency

Tom O´Connor

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Description

The Role:


Customer Service Administrator

Circa £22-26,000 Salary pro rata (dependant on experience)

Permanent, Full Time Position, Monday - Friday

Location:
Maiden Bradley Warminster Wiltshire BA12 7JD


Introduction to NFU Mutual


NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.

We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first.

We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.


About the Agency


As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do.

We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

An exciting opportunity has now arisen at our Warminster Branch.


About the role:


About you:


Whilst experience in the insurance industry would be an advantage, it is not a pre-requirement since full training will be given.

However, the successful applicant with need to be literate, numerical and conversant with all aspects of computers i.e., Word, Excel, Teams etc.

A minimum of Maths and English GCSE (or equivalent) at Grade C or above (Grade 4 or above) is required.


Attention to detail, a good telephone manner and a willingness to help both our customers and the rest of the team, on a day to day, basis is essential.


Our commitment to you:

Ongoing training and development in a friendly and enjoyable working atmosphere


Benefits

  • 33 days holiday pro rata (including Bank Holidays) Autoenrolment pension scheme
  • On site parking
  • Commission scheme
  • Pension Scheme
**Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.

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