Claims Handler - Ipswich, United Kingdom - WNS Assistance Ltd
3 weeks ago
Description
If you are somebody who prides themselves on being able to deliver a great customer experience and you are confident in making decisions in a fast-paced environment then this could be the perfect opportunity for you
We are looking for passionate and motivated individuals to join our growing team to provide market leading Travel Claims management to our clients and their policy holders.
Claims Handler Responsibilities:
- Managing own caseload of Travel Claims and in a proactive manner, escalating where necessary
- Ensuring targets and SLAs are achieved
- Liaising with insurers, brokers, clients and policy holders
- Ensuring insurance principles are adhered to
Claims Handler Requirements:
- Strong negotiation skills developed in a claims environment
- Strong attention to detail, able to spot problems and provide solutions
- Excellent communications skills, written and verbal
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