Risk & Controls - Risk & Controls Officer - London, United Kingdom - Arbuthnot Latham

Arbuthnot Latham
Arbuthnot Latham
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
***- The role will encompass a range of responsibilities, including assisting the Team Leader, Controls team in the daily monitoring of Operational bank accounts, investigating entries, and tracking progress until the entries are cleared.

  • Additionally, it will involve tasks such as data analysis, collaborating on management information (MI), and processing data to support the broader business.
  • Assisting Risk Oversight Manager in updating risk assessments, assessing controls, completing control testing and reporting key Operational risk metrics using an internal system.
  • To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules

Key Responsibilities:


  • Investigate daily the breaks across the Banking Operations reconciliations and update relevant worksheet, in line with the Banking Reconciliation Framework.
  • Identifying the team which will resolve the breaks and send instruction/query to investigate and clear relevant items, escalating any items not cleared within SLAs to the Senior Risk & Controls Officer or Team Leader, Controls Team.
  • Complete First Line of Defence (FLOD) testing for agreed suite of tests in line with the FLOD testing schedule.
  • Carry out all work in line with agreed procedures ensuring all documentation is kept up to date.
  • Ensure SLAs are met with a view to exceeding them.
  • Assist in project delivery for COO teams and broader business by conducting analysis or data processing within agreed timescales.
  • Assist with the annual review of Operational process/procedure documentation.
  • Assist with the investigation required for error and complaints.
  • Assist the wider team by supporting the teams Risk Register and ensuring it is ready for quarterly review.
  • Generate and deliver continuous improvement to processes to provide an enhanced client service and / or increased efficiency.
  • Support the production of regulatory reports.

Risk:


  • Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.

Key Interfaces:


  • Work closely with Ops Resilience, Service Strategy & Optimisation, Banking Operations, Client Support Teams, IM Operations, Credit Operations, and IT.

Person Specification
***
Knowledge/Experience/Skills**:
  • General banking or relevant business experience.
  • Competent use of Outlook, Microsoft Office & Excel.
  • Effective written and verbal skills.
  • Ability to work in a team. Able to maintain a high level of confidentiality, diplomacy, and discretion

Qualifications:


Competencies:


  • Team Working
  • Client Focus
  • Working Proactively
  • Problem Solving and Judgement
  • Communication & confidence

About Us
***
Life, Work and Benefits

  • Agile working
  • Competitive salary, pension & holiday allowance
  • BUPA Health cover
  • 4x Life Assurance
  • Income Protection scheme
  • Discretionary bonus
  • Market leading maternity/paternity and menopause policies
  • Flexible benefits

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