Medical Secretary - Ipswich, United Kingdom - East Suffolk and North Essex NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Are you enthusiastic and well-motivated? Are you looking for a busy and challenging role? We are looking for a Medical Secretary to work 37.5 hours per week between the hours of 9am-5pm (Monday to Friday) within the Older Peoples Services speciality at Ipswich Hospital.


You should have excellent communication and interpersonal skills, be able to prioritise and adapt to constant demands on the workload as well as be able to demonstrate the ability to work as a team member.


You will be is responsible for carrying out medical secretarial administrative duties, adhering to policies and procedures to provide a comprehensive high quality service, and to be able to deal efficiently and courteously with patient and staff enquiries.


One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area.

We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.


Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

Our Staff Health & Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone.

Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.


To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship.

All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook


If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.


Providing a flexible, comprehensive, and efficient secretarial and administrative service supporting PTL / choose and book referrals and other patient pathway related information identifying any deviation from expected planned progress, implementing solutions and highlighting by exception cases that are not resolved to Team Leader in a timely manner to expedite the continuing care of patients.


Training and developing junior administrative and clerical staff and apprentices to ensure all required competencies are achieved and sustained and introduction of new technology and processes are supported to deliver a responsive administrative and secretarial service.

For full details please see that attached job description

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