Talent & Culture Coordinator (Maternity Cover) - Oxford, United Kingdom - MERCURE

MERCURE

Verified Company

Oxford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description:

£26,000 per annual

hrs per week (Can be flexible)

Annual leave

Company sick pay

Duties

To present a professional, friendly and efficient impression of the Hotel at all times;
To ensure that high standards of presentation are maintained in every area of the hotel and by all staff at all times;
To ensure that all tasks relating to guest comfort, guest satisfaction or the impression the guest receives of the Hotel must be treated with utmost priority;
To be proactive in increasing customers' loyalty;
To be aware of guests' needs at all times, to make available knowledge and resources to meet those requirements;
To maintain a good working relationship with your colleagues creating a team that works well together and with other departments;
To manage and report all emergencies and complaints using the procedures set by the Hotel;
To attend any meetings and training sessions as required for the position;
To keep up to date with current situation and trends of the market and industry;
To be informed about developments in practice and technologies and to use this knowledge to drive improvement and innovation in the hotel;
To train, coach and motivate all staff under your responsibility;
To maintain vigilance regarding possible fraud, theft and potential security risks;
To ensure that the departments succession planning is carried out effectively;
To be fully conversant with all facilities and service of the Hotel;

To be conversant with the responsibilities and duties of staff and management at Hotel.

Policy/Procedure

Payroll/ reward

Recruitment

Disciplinary/ Grievance procedure

Training

Qualifications:

2+ years of proven Talent and HR experience

A university degree in HR and Business Administration or similar

Excellent attention to detail

Amazing people skills

A proactive approach to work

Initiative to work alone as a self-starter and collaboratively in a team environment with both senior and junior colleagues

Strong presentation skills, with a keen interest in developing solutions

Excellent networking and interpersonal skills

Additional Information

A little more information:

We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.

We offer a place where you can "Be All You Are" as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations.

Our hotel offers 77 rooms, and Bar, Lounge and Restaurant. Our hotel have 3 meeting rooms.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.