Customer Experience Specialist - Richmond, United Kingdom - Leisure World Group

Leisure World Group

Verified Company

Richmond, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Experience Specialist

CX Specialist
We're now recruiting for
Customer Experience Specialists at our Catterick branch.

Having recently opened our new 'Customer Experience department' at our Catterick site, we remain committed to the continued growth & development of this new & exciting customer support hub, which will manage all communication types on behalf of the three branches across North Yorkshire and the North East.

- 'Exceptional communication & aftersales'_ is to become our main focus for 2023, and the adoption of new technologies as well as major software development will be key to our achievement of these objectives.

It would be advantageous if all applicants possessed the following skills, although full training will also be provided:

Ability to prioritise tasks and keep to timescales
Accuracy of data entry
The desire to use initiative and demonstrate ownership
Ability to manage and exceed the demands and expectations of our customers
Ability to cope well in high pressure situations
Excellent verbal and written communication skills

About us...
The Leisure World Group consists of 3 branches based in North Yorkshire and the North East. Leisure World is a family run, multi franchised retail group offering a wide selection of caravans, motorhomes & accessories. The company also has caravan & motorhome service facilities in all 3 locations.

Leisure World has a 38 year heritage and specialises in lifestyle products, seeking to inspire, guide and motivate its customers & employees.

Job Types:
Full-time, Permanent

Salary:
From £10.00 per hour

Benefits: