Concierge Security Officer - Edinburgh, United Kingdom - Kingdom

Kingdom
Kingdom
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

An excellent opportunity has arisen for a
Concierge Security Officer to join Kingdom Services Group Ltd, working at a student accommodation site in Edinburgh, EH7 area.


In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development.


Hours:
On average 24 hours per week. Saturday & Sunday's 08:00am - 20:00pm.

Pay rate:
£10.90 per hour.**
Person specification:
  • Valid Security Industry Authority (SIA) Accreditation license and/or Door Supervision license in accordance with the Security Industry Act 200
  • Vetted as a minimum to the standards required by British Standard 785
  • Valid and clear EDBS.
  • Valid First Aid at Work (3day course) certificate and/or a willingness to undertake training.
  • Relevant industry and sector experience.
  • Security & safety conscious supported with a customer service / client focused attitude.
  • Conversant in the English language and capable of communicating effectively through verbal and written means.
  • Confident, professional, disciplined and have presence and calmness to diffuse difficult / confrontational situations.
  • Be physically & medically fit.
  • Flexible & adaptable.
  • Be of smart appearance.
  • Enthusiastic and willing to develop new skills and undertake responsibility.

The Role:
Deliver a high quality concierge and security service to our clients.


Responsibilities:


  • Ensuring the general security of the building to make sure tenants are safe.
  • Reacting to fire alarms appropriately (training given on site)
  • Manning the reception to deal with all tenant enquiries any information you are not able to answer to be handed over to site management.
  • General Cleaning
  • Reactive maintenance: to manage any reactive maintenance reported to you. Training will be given in how to deal with emergency maintenance situations on site.
  • Post & Package management
  • Building Walks to identify any security or safety issues. Anything that can't be resolved to be handed onto site management.
  • Effective handing over of information relevant to site staff.
  • Issuing keys and checking in of tenants outside of office hours on instruction from site management.
  • Adhoc maintenance tasks
  • Attending to any first aid requirements.

Knowledge and Experience

  • An understanding of Health & Safety at work & the likely issues to occur in a residential building.
  • A mature & nonjudgmental attitude to working with a client group that may present challenging behaviour.


  • Effective Communication

  • Articulate, ability to communicate effectively with people from all backgrounds & seeks to understand & be understood. Writes clearly & concisely.


  • Teamwork

  • Considerate & supportive, flexible & responsible essential.


  • Customer Focus

  • Builds effective and boundaried relationships, enabling and promoting positive relationships with people from differing backgrounds.
  • Able to be flexible in approach to responsibilities and to working hours.

Examples of our fantastic colleague welfare includes: -

  • Great people management.
  • Contributory Pension Scheme.
  • A real career pathway.
  • Professional development training.
  • Company award scheme.
  • Awards & Commendations.
  • Colleague web portal.
At Kingdom we take pride in our ability to develop our employees beyond their starting role within the company.

We will make sure you meet all the requirements for your role as well as using existing funding programmes to open up a whole host of career opportunities for you.

The qualifications on offer include courses such as First Aid, Customer Services, Team Leading and Conflict Management to name but a few and you will be supported on your training journey with access to the latest e-learning software and equipment.


Overview:


Reference
14046


Salary
£ £10.90/hour


Hours
On average 24 hours per week. Saturday & Sunday's 08:00am - 20:00pm.


Location:


  • United Kingdom
  • Scotland
  • Lothian
  • City of Edinburgh
  • Edinburgh

Job Type
Permanent


Posted
19 March 2024
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