Council Tax Officer - London, United Kingdom - Sammons Recruitment Group
Description
Job Title:
Council Tax Officer
Contract Type:
Temporary
- Location:
- London
- Job Base:
- Hybrid
Salary: £20.59 per hour
Reference:
V-81110
Contact Phone:
Job Published: 23/04/2024 16:44
Council Tax Officer
London | £20.59 per hour | Posted today
Our client is seeking a motivated and detail-oriented individual to join their team as a Council Tax Officer.
In this role, you will be responsible for administering council tax accounts, processing benefit claims, and providing support to residents regarding their council tax and benefits queries.
Key Responsibilities:
- Administer council tax accounts, including billing, collection, and enforcement procedures
- Process housing benefit and council tax reduction claims accurately and efficiently
- Conduct reviews and investigations into benefit entitlements and council tax discounts/exemptions
- Provide advice and assistance to residents regarding council tax, benefits, and related matters
- Liaise with other departments and external agencies to resolve complex issues and queries
- Maintain accurate records and databases in accordance with data protection regulations
- Support initiatives to improve service delivery and efficiency within the revenues and benefits team
Requirements:
- Previous experience working in a similar role within a local authority or relevant sector
- Sound knowledge of council tax legislation, benefits regulations, and welfare reform
- Strong numerical and analytical skills with the ability to interpret complex financial information
- Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to a diverse audience
- Ability to work effectively both independently and as part of a team in a fastpaced environment
- Commitment to providing highquality customer service and maintaining confidentiality
- Experience working in a revenues environment
- Excellent communication skills
You will be working on a hybrid basis, 40% office based. Working hours will be Monday to Friday, 9am-5pm.
If you feel that your skill set matches the requirements of this opportunity, we encourage you to apply
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