Team Lead - London, United Kingdom - FashionJobs

FashionJobs

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom.

Across all locations, we are united by our employee values:
Be Bold, Be Open, Be Responsible,Be Imaginative. If these are values you share, we would love you to join our team.

To be a Team Lead at Mulberry you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself andothers.

We want you to strive to be an expert within your field and a key contributor at Mulberry.

What we need from you:
_You will always be customer focused:_

You will create a welcoming and fun environment for your customers and team.
You will be committed to delivering an engaging customer experience in your store and inspire your colleagues to also.
You willdevelop and maintain key customer relationships using in store CRM tools to support you and your colleagues.
You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.

_You will help to develop the best team:
_

You will support in creating a high performing team where every person is valued and feels a sense of belonging.
You will encourage discussions and invite ideas and different perspectives in order to drivecreativity and collaboration.
You will create a culture that embraces feedback; give praise, share successes, coach and challenge.

_You will be responsible:
_

You will be curious about the business and willing to share your ideas.
You will enjoy working as part of a team and nurture relationships with your colleagues.
You will deliver operational excellence showing respectand consideration for people, product and your environment.