Internal Communications Coordinator - York, United Kingdom - Arriva
Description
Internal Communications Coordinator- _Hybrid working option_
Reporting to:
Engagement & Development Partner
Contract:
Permanent
Location:
York
Closing Date: 23rd May
We have a fantastic opportunity to join the Arriva team as an Internal Communications Coordinator based out of our York office.
You will ensure effective communication across a diverse team and departments to support our newly formed Rail Services Division working closely with stakeholders to develop and execute communication plans and creating engaging content.
This role will support our three business areas of Grand Central which is an open access train operator linking the North East and West Yorkshire with London, Arriva TrainCare who are a rapidly growing train maintenance company and Arriva Road Transport Services who are the rail replacement operator within the Arriva Group.
We thrive working in a friendly environment where no two days are the same, and where open communication and collaboration are at the heart of everything we do.
The Role - Internal Communications Coordinator- Collaborate with local managers from each part of Rail Services to develop a tailored internal communication plan that align with their respective goals, values, local business and cultures.- Create compelling content and ensure consistency in messaging and branding while adapting communication approach to accommodate the unique needs and priorities of each local business.- Coordinate the scheduling and distribution of communication materials, calendar ensuring timely delivery and maximum reach among employees.- Develop creative and innovative approaches to engage employees and promote participation in company initiatives and events.- Support managers in how to communicate/brief staff in terms of message, tone and channel to ensure effective cascade of information and consistency in all internal communications.- Work with feedback from employees through surveys, focus groups, and other channels to gauge the effectiveness of communication efforts and continuously identify areas for improvement.- Analyse data and metrics to track engagement levels, communication channel effectiveness, and employee sentiment across the three businesses- Establishing 2 way communication channels that convey vision and values.
The Package- Contributory Pension Scheme: Arriva Workplace Pension Plan (AWPP) provided by Standard Life- Unlimited Free Travel for you and your immediate family on all Grand Central services.
Health Assured:
free, confidential 24-hour telephone counselling and information services.- Access to the entire Headspace library - your personal guide to mindfulness, sleep, focus, movement and more.
Benefits available upon completion of probation period (3-6 months):- Friends & Family Passes pro-rata allocation of return standard class journeys (terms & conditions apply)
- Company Medical Insurance provided by AXA PPP Healthcare (taxable benefit)
- Company Wellness Package (including dental/optical treatment) provided by WPA (taxable benefit).
- Child Care Vouchers Scheme
- Cycle to Work Scheme
- Arriva Village employee rewards and benefits scheme
Our Requirements - Internal Communications Coordinator- Degree in Communications, Public Relations, Marketing, or related field or equivalent experience.- Proven experience in internal communications, corporate communications, or related roles.- Excellent written and verbal communication skills, with the ability to adapt messaging to different audiences and communication channels.- The ability to prioritise tasks, manage deadlines, and coordinate with cross-functional teams. Knowledge of internal communication best practices, trends, and emerging technologies in the field.- Ability to work independently with mínimal supervision, as well as collaboratively in a team environment.- Stakeholder management skills, building relationships and understanding the business.- Ability to analyse communication metrics to measure the effectiveness of internal communication strategies.
How to Apply
We acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
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