Trainee Claims Handler - Cheshire, United Kingdom - Auto Legal Protection

Auto Legal Protection

Verified Company

Cheshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Claims Handler / Trainee

Contract:
Full Time, Permanent

Salary:
Salary negotiable depending on experience, plus company bonus scheme

Are you an experienced claims handler, or do you have a desire to build a career in law or customer services? ALPS currently have several roles available in our claims team.

Whether you are ready to be our next Trainee Claims Handler (no experience necessary) or already have a proven track record in Claims or a legal background we would love to hear from you.

About ALPS
For over 25 years, ALPS has become a leading provider of add-on insurance products and claims services.

Based in Congleton, Cheshire. ALPS works with a large established customer base across the UK.

Our Business Development Team partner with insurance brokers to provide them with a wide range of added value insurance products to meet the demands and needs of their customers and our in-house Legal Practice provide our policyholders with outstanding claims and legal services.

Our mission is to grow our great company with great people, by doing the right thing.

About You
As the successful applicant you will need to embrace and enhance the ALPS mission and you must also match the company values, which are:

Happy, friendly and helpful
Always strive to be better
Can do attitude
Cares about what they do

About the Role

In this role you will be responsible for advising and assisting our clients who have been involved in a road traffic accident.

You will be taking details of the incident, entering details into our Case Management System and assessing policy cover and advising clients about their options.

You will also consider and establish who was at fault for the incident, make enquiries with all parties and insurers involved, arrange for the client's damage to be repaired, a replacement vehicle to be provided (if required) and instruct our in-house legal team to pursue any personal injury claims or issue county court proceedings if a dispute arises.

Skills Required:

Excellent communication and customer care skills
Ability to work as part of a team and on own initiative
Attention to detail
Good computer skills, use of Microsoft Word, Outlook and Teams will be required in the role
Good diary management & organisation skills

Benefits

Hybrid working optional following successful completion of training / probationary period
Casual dress
Company Events, including Christmas Party and Summer BBQ
Onsite parking
Quarterly bonus scheme
Full training & professional development supported
23 days annual leave + Bank Holidays
Employee Pension Scheme
Free Road Rescue policy