Part Time Sales Administrator - Brighton, United Kingdom - Harwoods Group

Harwoods Group
Harwoods Group
Verified Company
Brighton, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Part time
Description

Automotive retailer Harwoods Group, represents prestigious car brands Aston Martin, Audi, Bentley, Jaguar, Land Rover, McLaren and Volvo as well as the truck brand MAN.

We have eighteen businesses across Sussex, Surrey, Kent and Hampshire.


Our vision is to 'create memorable experiences', as we believe our primary role is to add maximum value to the customer journey.

We also aim to make working at Harwoods as memorable and enjoyable as possible and benefit from above average employee engagement.


With 98% of staff scoring positively when asked 'I care about the future of Harwoods', we're a safe bet for a job and career.

Job Purpose

The role of the Sales Administrator is to:

  • Be responsible for all administrative aspects of the order, supply and payment of new and used vehicles from within the business, in accordance with company and franchise processes and policies.
Part time 3 days per week.

Policies


All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role.

Key Responsibilities

  • Use relevant systems/vehicle files for processing new (and used) fleet vehicle orders to support the sales function. Set up and maintain customer information accurately including key contact details, to ensure high quality data for reporting.
  • Ensure all vehicles are funded appropriately and any issues in this regard notified to the Sales Manager immediately.
  • Complete and submit the relevant forms via AFRL to conform to legislation (V55, Vehicle Tax).
  • Ensure all monies are physically received in respect of manufacturer support bonuses and reconcile these correctly on the DMS.
  • Carry out HPI checks on part exchange vehicles as required and report findings
  • Raise relevant internal paperwork (purchase invoices, cheques, finance documents) ensuring accuracy at all times.
  • Ensure all queries are handled proactively, promptly and accurately.
Maintain safe working practices and ensure compliance with the policies, processes and standards of the business.

Person Specification
Essential

  • Proof of Right to Work in the UK.
Experience

Skills & Knowledge

Essential

  • Smart appearance.
  • Competency in numeracy, literacy and IT.
Competencies

Harwoods has 5 key competencies which describe the behaviours expected of all employees.

For this role we are looking for applicants who can demonstrate all of the competencies below at the level described, as per the attached competency framework.

Delivering Memorable Customer Service

Provides customer service which creates 'memorable experiences' through meeting and exceeding customer expectations.


Level:
Team Member

High Performing Teams

Supports others to continuously improve performance. Seeks feedback on own performance, takes responsibility for own development & demonstrates Harwoods values.

Commercial and Operational Excellence

Understands the drivers of business performance and uses them to optimise commercial opportunities. Plans and manages processes, resources workflows efficiently.

Innovation & Improvement

Demonstrates openness to change and improvement. Proactively looks for more effective ways of doing things.

Brand Aligned

Knowledgeable of, aligned to and ambassador for the brand and adheres to brand standards.


Job Types:
Full-time, Permanent


Salary:
£15,000.00-£15,250.00 per year


Benefits:


  • Company pension
  • Referral programme
  • Wellness programme

Schedule:

  • 8 hour shift
  • No weekends
  • Weekends only

Experience:


  • Sales administration: 1 year (preferred)

Work Location:
One location
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