Project Support Officer - Leicester, United Kingdom - Oadby & Wigston Primary Care Network
3 days ago
Description
JOB TITLE:
Project Support Officer - maternity cover
RESPONSIBLE TO:
Head of Operations
HOURS PER WEEK: 37.5 hours - but part-time / job-share considered
SALARY:
Circa £25K, pro-rata, depending on experience
Job summary
- Project support to help the development and smooth running of the Oadby & Wigston Primary Care Network (PCN).
- Produce performance and quality reports within the Network and other Network initiatives.
- Ensure that the Network's HR processes and procedures are well managed
- Ensure the PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance
- Work with the PCN Management Team to improve the quality, cost and effectiveness of the services the PCN offers.
Key responsibilities & duties
- Coordinate the delivery of the PCN's Enhanced Access scheme
- Provide routine reports to support the PCN's Investment & Impact und (IIF) delivery
- Coordinate the training and development of clinical/administrative staff
- Coordinate the delivery of enhanced services and other service submissions on behalf of the Network
- Coordinate the recruitment, induction and training of new PCN staff
- Collate feedback / analysis data on behalf of the Network
- Facilitate the workflow processes in relation to the above
- Support the delivery of Network projects/schemes.
- Take notes of meetings and circulate in a timely manner to PMs and Network Leads
- Coordinate annual appraisals for ARRS staff
Performance management and finance
- Monitor and check the accuracy of any submissions for Enhanced Services, Contractual requirements on behalf of the Network and ensure that all claims are submitted on a monthly and quarterly basis.
- Routine provision of Investment & Innovation Fund (IIF) KPI reports to enable the Practices and PCN Board monitor performance.
- Provide the Practices with reports and processes to ensure achievement of the IIF KPI targets.
- Support the effective management of the PCN's physical and financial resources through:
- Ensuring all claims are submitted in good time and payment made and received
- Ensuring the practices allocation of resources if fair and equitable
- Present financial plans, monitoring information and reports to the PCN as required
- Take responsibility for delegated financial management such that the PCN's Standing Financial Instructions are adhered to when disposing of PCN finances.
Enhanced Access scheme
- Manage the Enhanced Access (EA) scheme rota and ensure that the PCN's scheme is delivered in accordance with the requirements of the PCN Directed Enhanced Service (DES).
- Coordinate the EA clinics and ensure that they are set up on the PCN's SystmOne (S1) Hub and communicated to the practice teams.
- Maintain accurate records of EA scheme delivery and prepare the PCN's returns for the Leicester, Leicestershire & Rutland Integrated Care Board (LLR ICB).
- Complete the monthly costs template to inform payments to practices for the scheme delivery.
- Ensure that the reception team is advised of the clinics.
Organisational
- Ensure that the PCN Board meetings are called at appropriate times and that the meeting is serviced with correct papers and information.
- Ensure that such meetings are recorded and minuted and that the record of these meetings is made available to PCN member practices.
- Provide support for PCN workforce development assisting with the appointment and management of PCN staff.
- Provide support to ARRS Team Leaders in line with PCN objectives.
- Manage the Network's GP TeamNet portal.
- Assist with contract management where required.
- Play a key role with the PCN Management Team in helping to ensure full engagement of primary care in developing and implementing local system plans.
- Manage bookings and diary to ensure that rooms are available for meetings, clinics etc.
- Manage administration functions as required.
Development and change
- Implement agreed service changes and pathways across the PCN.
- In collaboration with the PCN Management Team, work closely with member practices and the commissioner and other networks to develop, support and deliver local improvement programmes aligned to national priorities.
- Develop local initiatives that enable delivery of the PCN's agenda by working with commissioners and other networks to meet local needs and ensure comprehensive coordination.
IM&T
- Ensure the PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance
- Train & register as an ID checker for NHS smartcard management
- Manage the PCN's SystmOne (S1) Hub
Relationship management & communications
- Ensure effective communication is maintained within the Network
- Coordinate the management of the PCN website to ensure that it remains up to date
- Under the direction of th
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