Breakfast Supervisor - Edinburgh, United Kingdom - Marriott International, Inc

Tom O´Connor

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Description

Job Number


Job Category Food and Beverage & Culinary


Location W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP


Schedule Full-Time


Located Remotely? N


Relocation? N


Position Type Non-Management


W Edinburgh is hiring a Breakfast Supervisor to join the pre-opening team We invite you to play an integral part in bringing to life this unique project, opening November 2023.

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

ABOUT W HOTELS
Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We're here to open doors and open minds. With us, there's always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected.

We believe luxury is the freedom to be yourself and explore desires:
whatever, whenever.


ABOUT THE ROLE
As Breakfast Supervisor, you will work closely with the Breakfast Manager to lead the breakfast team to deliver flawless, five-star service, ensuring all of our guests start their day in the best possible way


Joining the pre-opening team means you will be instrumental to the success of the hotel and the restaurant's opening and beyond.

We are looking for someone who is motivated, a people-person and passionate about what they do

As Breakfast Supervisor, key aspects of your role will include:

  • Ensuring all guests receive a warm, personalized welcome
  • Recognizing regular guests by name
  • Liaising with the Kitchen breakfast team, addressing any concerns with service or quality as required
  • Managing the flow of guests in the restaurant, handling any guest complaints or concerns
  • Ensuring the breakfast waiting team follow all steps of service to deliver flawless, fivestar service
  • Ensuring the team understand the importance of their role in the guest's overall stay with us
  • Be a key member of the floor team, stepping in to assist at peak periods whenever required
  • Monitoring employee performance and ensuring expectations are met
  • Participating in departmental meetings by communicating any departmental needs, daily training needs and W Hotels culture
  • Ensuring all employees have proper uniform, equipment and supplies to run the daily operation
  • Interacting with guests to obtain feedback on product quality and service levels
  • Setting a positive example for guest relations
  • Managing the restaurant during breakfast service in the absence of the Breakfast Manager
  • Working in collaboration with the wider Beverage and Food team to ensure a successful hotel opening and beyond
Our ideal SUSHISAMBA Breakfast Supervisor is someone who has:

  • Previous experience working in high-end, high-volume restaurants and/or hotels
  • A friendly and welcoming personality even at 6am
  • Excellent communication skills
  • The ability to create memorable experiences for guests
  • The ability to lead, mentor and motivate others
  • A positive mindset
  • A genuine passion for working in hospitality
In return for your hard work, we give you:

  • World class training and development, including leadership development
  • Unlimited career opportunities (internationally and locally)
  • Wellness and mental health programmes
  • Discounted accommodation, food and beverage in over 9,000 hotels all over the world
  • Discounts for your friends and family
  • Specially curated discounts in thousands of shops

ABOUT THE PROPERTY
W Edinburgh will bring bold architecture and a vibrant lifestyle offering to the Scottish capital.

Behind a façade featuring a winding steel ribbon - reflecting the city's festival spirit - this 12-storey structure will be the centerpiece of Nuveen Real Estate's Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.

This W hotel aims to help redefine the city's hospitality landscape.

Accordingly, it'll fuse the brand's signature amenities with modern design and W Happenings, highlighting what's new in design, fashion, music and culture.

The new W hotel will accommodate guests across 244 stylish guestrooms, including 45 suites. While staying here, guests will benefit from the brand's signature Whatever / Whenever service philosophy.


A real highlight of this property will be its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city.

Among the other noteworthy amenities planned are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.


  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondi

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