Breakfast Supervisor - Edinburgh, United Kingdom - Marriott International, Inc
Description
Job Number
Job Category Food and Beverage & Culinary
Location W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
W Edinburgh is hiring a Breakfast Supervisor to join the pre-opening team We invite you to play an integral part in bringing to life this unique project, opening November 2023.
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT W HOTELS
Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We're here to open doors and open minds. With us, there's always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected.
We believe luxury is the freedom to be yourself and explore desires:
whatever, whenever.
ABOUT THE ROLE
As Breakfast Supervisor, you will work closely with the Breakfast Manager to lead the breakfast team to deliver flawless, five-star service, ensuring all of our guests start their day in the best possible way
Joining the pre-opening team means you will be instrumental to the success of the hotel and the restaurant's opening and beyond.
As Breakfast Supervisor, key aspects of your role will include:
- Ensuring all guests receive a warm, personalized welcome
- Recognizing regular guests by name
- Liaising with the Kitchen breakfast team, addressing any concerns with service or quality as required
- Managing the flow of guests in the restaurant, handling any guest complaints or concerns
- Ensuring the breakfast waiting team follow all steps of service to deliver flawless, fivestar service
- Ensuring the team understand the importance of their role in the guest's overall stay with us
- Be a key member of the floor team, stepping in to assist at peak periods whenever required
- Monitoring employee performance and ensuring expectations are met
- Participating in departmental meetings by communicating any departmental needs, daily training needs and W Hotels culture
- Ensuring all employees have proper uniform, equipment and supplies to run the daily operation
- Interacting with guests to obtain feedback on product quality and service levels
- Setting a positive example for guest relations
- Managing the restaurant during breakfast service in the absence of the Breakfast Manager
- Working in collaboration with the wider Beverage and Food team to ensure a successful hotel opening and beyond
- Previous experience working in high-end, high-volume restaurants and/or hotels
- A friendly and welcoming personality even at 6am
- Excellent communication skills
- The ability to create memorable experiences for guests
- The ability to lead, mentor and motivate others
- A positive mindset
- A genuine passion for working in hospitality
- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world
- Discounts for your friends and family
- Specially curated discounts in thousands of shops
ABOUT THE PROPERTY
W Edinburgh will bring bold architecture and a vibrant lifestyle offering to the Scottish capital.
Behind a façade featuring a winding steel ribbon - reflecting the city's festival spirit - this 12-storey structure will be the centerpiece of Nuveen Real Estate's Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel aims to help redefine the city's hospitality landscape.Accordingly, it'll fuse the brand's signature amenities with modern design and W Happenings, highlighting what's new in design, fashion, music and culture.
The new W hotel will accommodate guests across 244 stylish guestrooms, including 45 suites. While staying here, guests will benefit from the brand's signature Whatever / Whenever service philosophy.
A real highlight of this property will be its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city.
Among the other noteworthy amenities planned are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondi
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