Call Centre Agent - Norwich, United Kingdom - Hire-online

Hire-online

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're recruiting for Customer Service Advisors
working from home (fully remote).
Work from home fully remote and telephone experience isn't essential. Career progression available.

Customer Service Advisor benefits:

Cineworld tickets
Up to 55% off
Virgin Trains 20% off
Virgin Experience Days 20% off
25% off O2 and 20% of EE Mobile Contracts
Sony 20% off Mobile Phones
Ray-Ban 20% off
Training is included to prepare you for this role

Customer Service Advisor role:

A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.
You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.
You will be working in a fastpaced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.

Customer Service Advisor pay:

£19,760 per annum. **This is a work from home role.