Customer Service/ Telemarketing Professional - Stafford, United Kingdom - Welcare Guardian Ltd

Description

We are seeking a driven customer service professional with experience of business to consumer telesales.
Company

Welcare Guardian Ltd has been established 30 years and is a highly respected provider of Will Writing and Estate Planning.

We also work with many well known charities providing Will writing services through The Goodwill Partnership.

Role

• Working from a database to contact potential prospects by phone to explain our services and drive new business.
• Cleaning of the database to provide a clear view of contacts made, clients no longer interested and any other relevant information.

Skills Required

• The applicant must be comfortable with regular high volume outbound calling to generate appointments.
• Given the sensitive nature of the line of work the applicant must be able to communicate compassionately and deliver information is a professional and caring way.
• Experience of working in a Business to Consumer outbound telemarketing environment is essential.
• The applicant must be fully computer literate with experience of using Microsoft Excel and previous use of a CRM system is desirable.
• No previous experience in the Legal field required as full training is provided.
• Initial and ongoing training and support.
• Basic £11 per hour.
• Office based in Stafford with free parking.
• Part time role with hours and days of work to be agreed.

Job Types:
Part-time, Permanent

Part-time hours: 15 per week


Salary:
From £11.00 per hour


Benefits:

• Flexitime
• Free parking
• Onsite parking

Schedule:

• Flexitime
• Monday to Friday

Ability to commute/relocate:

• Stafford: reliably commute or plan to relocate before starting work (required)

Work Location:
In person


Reference ID:
STA1

Expected start date: 01/08/2023