Director, Service Excellence - London, England, United Kingdom
2 days ago

Job summary
The Service Excellence Director will champion our operational excellence culture across our operations. This role will enable our next-generation customer experience of removing customer friction, embedding AI-Tooling.
Responsibilities
- Strategic investment plan over 3 years building best in class technology that replaces legacy tooling.
Leverage customer insights and data analytics to identify process gaps and friction points.
Job description
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