Property Management Coordinator - Holborn, United Kingdom - Pinnacle Group

Pinnacle Group
Pinnacle Group
Verified Company
Holborn, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Property Management Coordinator (3163)
:


Overview:


Ref:

3163


Salary:

£30,000 - £30,000/annum


Location:


  • United Kingdom
  • England
  • Greater London
  • Holborn

Contract Type:

Permanent


Posted:

08 November 2023


Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes.

Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our Homes business serves communities by providing trusted housing management solutions.

We take a collaborative and commercially minded, yet socially principled approach across our portfolio of Affordable, Private Rented and Leasehold properties.


The Role - Property Managemnt Coordinator

Duties/Key Responsibilities

  • Lead and manage the handover pipeline of properties, working closely with the client and development teams to ensure all documents are provided and the schemes
  • Work closely with Local Authorities to request nominations for properties including; advertising properties on CBL systems and obtaining and providing marketing information.
  • Process applicants for properties in line with the nominations and allocations policy.
  • Ensure excellent customer service is at the forefront of all interactions and assist with successfully onboarding residents to their new homes.
  • Communicate clearly and effectively with residents, managing the digital app customer contact.
  • Coordinate property checks and visits in line with tenancy agreements and the contract.
  • Produce accurate, high quality and customer focused written work.
  • Provide and update KPI reports and other reports as stipulated in the contract or requested by client.
  • Develop positive and effective relationships with individual residents, the client and other stakeholders.
  • Ensure that all documents are uploaded to the IT systems and IT systems updated as required.
  • Assist with the management of void properties prior to letting.
  • In keeping with Pinnacles values, you will ensure you bring added value to the contract, beyond the basic requirements of the role.
  • Any other projects or duties as determined by Management

Skills
-
Be able to work proactively under own initiative:

  • Excellent administrative skills
  • There will be completing deadlines so good organisational skills are key
  • Be able to perform a whole range of housing management and administrative tasks.
  • Good customer service skills and the ability to work within an ever changing environment
  • IT skills (Word and Excel and relevant software)
  • To be able to demonstrate the

Contact information:

B&GWW239 Mock
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