Sales Administration Team Leader - Elgin, United Kingdom - MacGregor Industrial Supplies Ltd

MacGregor Industrial Supplies Ltd

Verified Company

Elgin, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB DESCRIPTION

Job Title Forest and Groundcare Team Leader (Maternity Cover)

Reports to Branch Manager

Hours 40 per week Monday to Friday

Location Elgin

Salary Discussed at Interview Stage

JOB OVERVIEW
This will be a Maternity Cover role.

KEY
RESPONSIBILITIES

Supervise staff and the tasks carried out within the Workshops, Service, Sales & Hire departments.
Ensure there is always adequate cover in the department.
Always be aware of and promote sales growth within the organisation.
Provide full admin support including Service Warranty, Hire Admin & Job Costing.
Provide a comprehensive Parts & Admin service within the Workshops/Service & Hire department to achieve timely, accurate information and highquality output.
Parts inventory control including sourcing, receipt, storage, issue and despatch.
Ensure the security, storage and logging of parts within the Workshops including hazardous materials.
Liaise with Workshop staff to procure given tasks and compliance with departmental procedures to meet objectives including scheduling, reporting and costing of hours and parts.
Register, process and maintain departmental warranty claims system.
Assist customers on parts requirements.
Ensure compliance with departmental standard operating procedures (SOP's).
Ensure Company assets and equipment are in a good state of repair by scheduling repairs or maintenance and maintaining proper records.
Ensure compliance in accordance with the company quality assurance procedures.
Provide direct support to all levels of MIS Ltd staff towards maintaining the highest level of customer service and upholding the good name of MIS Ltd.
Keep the work area, tidy and organised.
Provide support on the stock and system audit programme including performance reports and exception reporting.
Train others on the workshop/hire operating systems as required.
Delivery and collections of equipment as required.

REQUIRED SKILLS & EXPERIENCE

Ability to work within and contribute to a team

Externally:
Daily contact with external sources by telephone.

Excellent organisational and time management skills.
Excellent people management skills.
Ability to prioritise own tasks.
Flexibility.
Driving licence.
Customer focussed.
Very confident in computer search skills.
Numeracy and literacy skills, generally at standard grade level.
IT literacy and basic familiarity with computer packages, e.g. Microsoft Office.
Basic knowledge of relevant systems, equipment and processes.
Ability to respond positively to new challenges and change.

Schedule: