QA Compliance Monitoring Officer - Castlederg, United Kingdom - Care Plus (N.I.) Ltd

Care Plus (N.I.) Ltd

Verified Company

Castlederg, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join Our Team in Delivering Quality Care

About Us:

Our Tyrone team are seeking a dynamic and compassionate Quality Assurance Officer.

Our mission is to provide exceptional homecare services, and we are looking for a dedicated professional who shares our passion for delivering high-quality care to our Service Users.

This role is split between our 2 Tyrone offices.

Primarily based and responsible for the Castlederg area, you will also be required to help out in our Omagh office also.

Would ideally suit someone within easy commute of both areas.

Why Choose Us:

Attractive compensation package
Additional earnings from overtime and oncall rates, Mileage reimbursement* 31 Days Annual Leave
Standard work week of 35hours, typically Monday to Friday from 9 am to 5 pm, with the flexibility to adapt working hours as necessitated by the role.
Fulltime Contract
Opportunity to make a meaningful impact in the lives of the people in your community.
Supportive and collaborative team environment
Professional growth and development opportunities
Onthejob training and continuous improvement

Key Responsibilities:

As a Quality Assurance Officer, your role is pivotal in ensuring our service users receive the best care possible

Your responsibilities will include:

Ensuring compliance with RQIA Standards, Minimum Standards, and NISCC Code of Practice
Conducting thorough risk assessments and service reviews
Performing supervisory visits and spot checks to uphold care plan standards.
Collaborating with the team to support and train new care workers
Participating in staff development, training, and performance appraisals
Attending meetings with Multi-Disciplinary Teams and Social Services
Investigating and addressing complaints promptly and professionally
Providing coverage for absent coordinators or care workers as needed
Participating in our oncall service on a rotating basis

Qualifications:

To be successful in this role, you should possess the following qualifications:

NVQ Level 3 in Health & Social Care or equivalent (required)
2 years relevant experience working in a Health and Social Care role
Full Driving Licence
Full access to a car for work purposes

Desirable Criteria:

While not required, the following qualifications and experiences are considered advantageous:

NVQ Level 4, 5, HNC, or HND in Health & Social Care or Equivalent
Manual Handling Train the Trainer Level
Delegation and planning skills
Geographical knowledge of the area

Qualities required to be successful in this role:

Ability to work independently and as part of a team
Exceptional communication skills
Proficiency in Microsoft Office and IT literacy
Willingness to undergo necessary training
Honesty and trustworthiness
Flexibility and ability to thrive under pressure
Strong organizational and leadership skills
Passion for providing compassionate care

Additional Information:

-
Enhanced disclosure checks with Access NI are required:

Registration with NISCC

Join our team in delivering quality care and making a real difference in the lives of those we serve. If you have a passion for caregiving and meet the qualifications, we encourage you to apply.

*Mileage reimbursement at company rate per mileage at time of claim

**This job description is not exhaustive, and you may be required to perform other tasks relevant to the job.

Job Types:
Full-time, Permanent

Salary:
£22,750.00-£24,570.00 per year

Benefits: