Operations Co-ordinator - Stockport, United Kingdom - Helios Fire Systems Ltd

Description

Office Based Operations Coordinator
- £25k - £30k

• Strong organisational skills with high accuracy for detail
• Ability to prioritise workload.
• Confident to communicate with both clients and suppliers on various levels.
• Comfortable working independently and as part of a small team
• Confident with various IT packages although full training will be given.
• Manage warranty renewals.
• Manage client maintenance agreements.
• Issue RAMS to clients
• Complete and process all service breakdown maintenance sheets.
• Manage stock sheets.
• Raise project job sheets for subcontractors.
• Organise quotes for site equipment and order.
• Placing purchase orders with suppliers
• Ordering spares
• General business day to day admin
• Manage the company's hyper monitor (Breakdown systems)
• Chase customer for PO if they do not have a service contract with parts.
• Accept deliveries and dispatches from warehouse.
• Logging delivery notes
• Confirm receipt of goods
• Must be able to drive and have a car.

The role will be heavily administrative and a support function to both the operations and finance teams within the business.

The applicant will also be required to process and place orders with relevant supply chain and manufacturers.

Any warranties resulting from any failures will be processed by this member of the team ensuring that replacement parts are ordered and delivered to site swiftly to bring the system to an operational status.

The applicant will be reporting to our Head of resource and planning and also working very closely with our finance and admin manager who will both oversee the processes and facilitate in ensuring the department runs efficiently.

The applicant will be a great communicator and be very methodical about their day-to-day work and have a high attention to detail/accuracy the applicant must also be able to follow strict process.

They must have excellent Microsoft office skills and have a good knowledge of Excel, Word and Outlook.
Experience with Microsoft project/planner would be a huge advantage.

The applicant must be able to drive and have a vehicle as the role will require from time-to-time short trips to the business warehouse to oversee delivery of parts.

Job Types:
Full-time, Permanent


Salary:
£25,000.00-£30,000.00 per year


Benefits:

• Casual dress
• Company pension
• Free parking
• Onsite parking
• Sick pay
• Transport links
• Work from home

Schedule:

• Holidays
• Monday to Friday
• No weekends

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Stockport: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Customer service: 5 years (preferred)
• Administrative experience: 5 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location:
Hybrid remote in Stockport.


Reference ID:
HFS Ops Co

Expected start date: 03/07/2023