Credit Controller - Lincoln, United Kingdom - Serco Plc

Serco Plc

Verified Company

Lincoln, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Credit Controller
Full Time, Permanent
Lincolnshire County Council, Lincoln
£20,970 + Benefits

Here at Serco we're looking for a Credit Controller to join us and complete the Credit Control Service on behalf of Lincolnshire County Council and Serco ensuring the delivery of a quality service to customers and clients.

Key Accountabilities

Review debts in accordance with criteria and initiate appropriate recovery action.
Refer queries to originating departments as necessary and monitor receipt of responses.
Liaise with originating department regarding appropriate further recovery action/write off.
Refer complex debts to the Senior Credit Controller.
Access debtors to establish their financial circumstances and ability to pay.
Report any problems with the achievement of debt review targets to the Senior Credit Controller.
Review invoices and reminder letter for quality control.
Creating of subscription invoices and approval of credit notes.
Provide advice on debt recovery process as and when required.
Prepare debt cases for County Court action.
Assist the Credit Control & Compliance Manager & CC Co-ordinator with providing solutions to problems

What you'll need to do the role

A practical and extensive knowledge of all credit control procedures.
Experience of working within a financial environment.
An understanding of the requirements for controls and procedures within the credit management process of Agresso
Extensive IT skills, both PC packages and financial systems
Process change skills
Demonstrate a flexible approach to work and an ability to adapt to change.
Demonstrate the ability to communicate at all levels and adapt communication style as appropriate.
Well-developed problem solving skills.
Demonstrate willingness to build on knowledge and skills.
Ability to motivate self and others by own example.
Ability to work accurately, with good attention to detail, whilst meeting tight timescales.

What we offer:

Up to 6% contributory pension scheme
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more
Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion

Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.

Interesting and enjoyable work
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

We are innovators, committed to redesigning and improving public services for the benefit of everyone.

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