Customer Account Administrator - Belfast, United Kingdom - Equipment Management Solutions (EMS) Ltd
3 weeks ago
Description
About us
EMS Pallet Management
EMS is a specialist equipment management solutions provider to large manufacturing organisations globally; with offices in Belfast, Dublin, Halifax & Chicago.
Operating mainly within the FMCG sector, EMS controls equipment pools that are used to distribute our customers' products to market.
Customers include Coca Cola, Britvic, Danone, Nivea and Johnson & Johnson. Pallets are the primary equipment type but other equipment such as totes, plastic baskets and trays are also managed. Due to exponential growth we are now looking for a talented Customer Account Administrator to join our Halifax office.Job Summary
Responsibilities and Duties
- Gather reports from a variety of external sources
- Collate and enter these reports into a larger database
- The line by line reconciliation of customer invoices
- The line by line reconciliation of various reports
- The raising of queries to suppliers of customers and to the customers directly on nonreconcilable detail
- Ongoing analysis of the detail relating to customers and the identification of problems arising
- Manual entry of data into excel workbooks and online systems
- Creating reports and ensuring prompt responses to customer queries
- Creating flow diagrams which represents the activities of customers
- Communicating clearly and accurately with both customers and the suppliers of customers
Qualifications and Skills
- Advanced Excel Skill (including Macro writing) & analytical ability is a prerequisite
- Ability to work well under pressure
- Multitasking
- High attention to detail
- Strong written and oral communication skills
- Previous experience within a logístical environment is advantageous
- Previous experience in accounts or bookkeeping role is advantageous
- The ability to speak a European language would be beneficial
Renumeration & Benefits
Salary:
£26,000.00-£30,000.00 per year
- Company pension scheme
- Be part of a dedicated team
- Training and development opportunities
- Hybrid working after successful completion of training
Job Types:
Full-time, Permanent
Salary:
£26,000.00-£28,000.00 per year
Benefits:
- Casual dress
- Company pension
Schedule:
- Monday to Friday
Experience:
- data analysis: 2 years (required)
- Account management: 2 years (required)
Willingness to travel:
- 25% (preferred)
Work Location:
Hybrid remote in Belfast
Reference ID:
Belfast100523
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