Petrol Station Supervisor - Peasmarsh, United Kingdom - Jempson's

Jempson's

Verified Company

Peasmarsh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us:

Serving Peasmarsh and East Sussex since 1935, Jempson's has sought to bring traditional homemade foods to the public. Three generations spanning over 85 years, witnessing growth from modest beginnings to ownership of Britain's largest independent superstore.

Jempson's operate supermarkets, convenience stores, home delivery, Post Office counters, cafes, Pharmacy, petrol station as well as a wholesale bread business, so there is plenty of scope to progress your career.

Job Summary:

Essential Duties & Responsibilities:

Welcome each customer with a smile & friendly greeting
Replenish, date check & rotate stock accordingly
Take in supplier & Fuel deliveries
Undertake fuel dips & complete reconciliations
Be the first point of contact for customers with queries or complaints face to face or via the telephone
The ability to manage confrontation whilst remaining calm and professional at all times
Operate tills, scanners & credit/debit card terminals, also the Paypoint and Evri systems
Collect payments & issue refunds and exchanges when required
Maintain an accurate cash drawer
Keep the till & shop area's clean and orderly
Assist customers with the site's facility's
General site up keep and maintenance including trolley collection from the car park
Maintain compliance with all Forecourt Operating Procedures including the health & safety measures as stated
Maintain compliance with all Jempson's company policies and procedures, including age checking

Qualifications & Skills:

A positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
Excellent customer service skills
Previous knowledge of till operation, including cash, credit cards and till receipts is advantageous but not essential as full training will be given
The ability to maintain regular, punctual attendance is essential
Must be physically fit and have the ability to carry heavy loads
Reliable transportation is required

Extra Roles & Responsibilities as Supervisor

Staff Rotas / Holiday
Staff retention
Staff training & development
Problem solving capabilities
Working within Budgetary parameters
Source new suppliers as necessary
Ordering of stock & adding it to the Jempson's internal computer system when delivered
Administer the 'Forum'
Checking prices charged are correct
Ensuring prices charged to customers are also correct
Ensuring all labelling is correct
Visual Merchandising
Wet Stock control ordering and monitoring. Strategic buying
Planning and executing stock taking in a timely & accurate fashion
Plan & control Stock taking
Ensure all food items are properly stored and at the appropriate temperatures
Ensure all relevant paperwork & records are completed and up to date
Ensure the site is always ready for an unannounced EHO visit
Ensure all staff are adhering to the Health & Safety Regulations
Ensure all staff are adhering to the Forecourt Operating Procedures
Ensure Alarm system is covered for call outs. No 1 & No 2