Customer Service Representative - London, United Kingdom - VBUSA LTD

VBUSA LTD
VBUSA LTD
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.


Responsibilities:


  • Provide accurate information about products and services
  • Collaborate with other departments to ensure customer satisfaction and problem resolution
  • Maintain a high level of product knowledge to effectively address customer inquiries
  • Follow up with customers to ensure their needs are met and provide additional assistance as needed

Skills:


  • Excellent phone etiquette and communication skills
  • Strong attention to detail and accuracy in data entry
  • Ability to effectively communicate and analyse customer needs
  • Must be able to work well in a team environment and adapt to changing priorities


If you are passionate about providing exceptional customer service and enjoy working in a collaborative environment, we would love to hear from you.


Salary:
From £24,938.98 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 28/03/2024
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