Night Shift Customer Service - Swindon, United Kingdom - Swindon Gap

Swindon Gap
Swindon Gap
Verified Company
Swindon, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
NIGHT SHIFT CUSTOMER SERVICE - SN3 - £11.43PH


Gap personnel acting as an employment business are currently recruiting for night shift customer service agents on a temporary ongoing basis based in Swindon.


Pay rate:
£11.43 per hour with overtime available

Shifts vary and you will be covering 12 hour shifts 4 out of 7 days in between 20:00 and 08:00


Main duties:

  • You will be responsible for liaising with customers based in Australia and the US providing 1st line support.
  • Answering technical queries on various products such as home goods, sim cards, hardware/software and appliances.
  • Maintain a high level of customer service at all times.
  • Ensure CRM system is up to date.
  • Be available immediately
  • Have strong communication skills
  • Ideally have basic IT Technical knowledge or a keen interest in IT
  • Ability to work under pressure and to targets/deadlines
  • Knowledge within computer networks & hardwares would be beneficial
Free on-site parking, on good public transport route, ongoing work and a friendly working atmosphere.

These roles are interviewing immediately with a start ASAP.


Salary:
From £11.43 per hour


Benefits:


  • Free parking
  • Onsite parking

Schedule:

  • 12 hour shift
  • Night shift
  • Overtime

Ability to commute/relocate:

  • Swindon SN3: reliably commute or plan to relocate before starting work (required)

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)
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