Rehab Assistant - Guildford, United Kingdom - Headway Surrey

Headway Surrey

Verified Company

Guildford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB
TITLE:
Rehab Assistant**
HOURS OF WORK: Term-Time only or 20 hours per week.

Times can be altered to suit school drop-off and/or pick ups.

SALARY:
£10.60

PENSION:3% contributory pension

HOLIDAYS 25 days holiday pro rata per annum in addition to public holidays.

LOCATION:

The post-holder will be based at Headway Surrey's centre in Guildford (occasional remote working may be possible with CEO agreement).

PROBATION: 6 months

TRANSPORT:
Car mileage allowance for travel to meetings in connection with work

JOB PURPOSE:
The main purpose of the role is to:

support the Rehab Coordinators with a range of administration tasks;

- support clients during workshops and with other admin tasks.

The Rehab Administrator will play a key role in achieving Headway Surrey's objectives by supporting the Rehab Team to achieve our vision and mission:

Vision:

To be known as the go to place for acquired brain injury in Surrey. Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.

Mission - Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.

ROLE OVERVIEW The key areas of responsibility include:
To provide administration support to enable new enquiries (clients and carers) to access Headway Surrey's rehab services.

To support clients by liaising with adult social care or Citizen's Advice Bureau (CAB) and signposting where appropriate.

To attend a whole day at the centre to support the Rehab Coordinator, which may involve:

Preparing worksheets for clients.
Working on worksheets with clients when there are no volunteers to do this.
Taking part in other sessions throughout the day, which may include tai chi, art, boardgames, discussions, brain injury education workshops etc.

To attend team and staff meetings as required, either in-person or zoom.

To ensure and enable we help everyone that contacts us in a professional and caring manner.

At the end of a centre day, to help others clean and tidy the rooms and toilets.

INITIALLY
To undertake an induction program.

Depending on experience may include observing Headway Surrey's sessions, brain injury education and communication skills, training on CRM, telephone system and other processes/systems.

OTHER TASKS
As a small organisation we plan carefully, but sometimes, medical and unplanned absences may present themselves. We may need you to cover / help the team. Training will be given, so that you are prepared for these eventualities.

To provide occasional support in the wider administration duties of the organisation as directed by the Office Manager.

Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence. _Ap_plications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships._

PERSON SPECIFICATION - Rehab Assistant
Education and Qualifications

Good general education;
Excellent word processing skills including Word, Excel and PowerPoint.

Experience - Essential

Previous administrative experience;
Office administration and IT systems

Experience - Desirable

Knowledge and experience of working within the third sector.

Knowledge and experience of working on databases (CharityLog).

Skills:

Excellent written and verbal communication skills;
Fully computer literate;
Able to establish good interpersonal relationships, rapport and credibility with a wide range of people;
A self-starter, able to act on own initiative and as part of a team, and to organise, plan and prioritise own work load to meet deadlines;
Ability to work under pressure and to demonstrate a professional approach in a range situations;
Personal Characteristics

Committed to the provision of professional services;
Energetic and enthusiastic;
Creative and flexible in outlook.

Additional Information

The post might necessitate some evening and weekend work for which time off in lieu will be provided.

Job Types:
Part-time, Permanent

Pay:
£12.50 per hour

Expected hours:
per week

Benefits: