Creative Technical Assistant- Media - Salford, United Kingdom - Unitemps

Unitemps

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Salford, United Kingdom

2 weeks ago

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Tom O´Connor

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Description

Job Detail
Technical Services, MediaCityUK
School of Arts, Media & Creative Technology

**Creative Technical Assistant

Media & Technical Equipment**
Store
Grade 4

Role Title:
Creative Technical Assistant, Media & Technical Equipment Store

Reports To:
Broadcast Media & Journalism Equipment Store Manager

Overview

The University of Salford takes pride in its local roots, while also being recognized for its excellence in teaching, research and enterprise activity regionally, nationally and internationally.

We sit at the heart of the Northern

Powerhouse and actively engage with stakeholders across the region and beyond to embed our industry collaboration activity in the curriculum, ensuring our students receive the best possible experience and are fit for their future after graduation.

Our £55 million New Adelphi flagship building offers top-quality specialist equipment and facilities to suit all creative requirements.

We are also the only UK university to have a campus at MediaCityUK, an international media hub next to prestigious media organisations such as the BBC, ITV, and Dock10, with industry-standard facilities that offer a professional environment for our staff and students.

The School's activities are organised into four Directorates, currently totalling around 4,800 students:
Art and Design; Creative Technology, Journalism, Politics and Contemporary
History; Film and Broadcast Media; and Performance, Music, English and Dance.

The role holder will provide day to day delivery of the loan of specialist Broadcast Media & Journalism equipment to staff and students through the Media & Technical Equipment Store.

The role also includes responsibility for, preparation and maintenance of equipment and administration and data collection support.

The position does include manual handling of equipment.
This is a full-time temporary position position for 6 months to 31/08/24

We are committed to promoting a truly diverse and inclusive community, a place where we can all be ourselves and succeed on merit.

Role Purpose

The primary purpose of the Creative Technical Assistant is to provide support for the delivery of technical services to all our customers including students, academics and external clients.

These facilities include TV and Radio Studios and high-end post production services within a multi-platform environment and high specification digital teaching spaces.

The role holder will provide day to day delivery of the loan of specialist Broadcast Media & Journalism equipment through the Media & Technical Equipment Store.

The role also includes responsibility for, preparation and maintenance of equipment and administration and data collection support.

The culture and ethos of the post is directed towards customer focus, technical expertise, team working and continuous improvement.

The role will form part of a Creative Technical Demonstrator (CTD) team providing support across the specialist spaces at MediaCityUK and will report to the Broadcast Media & Journalism Equipment Store Manager based at MediaCityUK.

This team will have a day to day interface with the School of Arts, Media & Creative Technology and our Digital IT Directorate.

Responsibilities

Provide advice and support to customers regarding the use of the Broadcast Media & Journalism Equipment Store and wider Media & Technical Equipment Store service.

Provide support with preparation and ensure maintenance of specialist Broadcast Media & Journalism equipment.

Provide a frontline professional service to customers.

Maintain relevant databases to ensure the integrity of information and assets.

Provide administrative support including the provision of basic instruction documentation, user guides for the use of specialist equipment and data collection.

Provide support in obtaining supplier quotes, discounts, equipment repairs and to ensure all equipment is fully maintained, including fault finding and advising on suitable maintenance schedules for all installed equipment in the specialist area.

Ensure the provision of excellent, relevant and timely customer service to all customers both internal and external.

Foster and support a dynamic team approach within the MediaCityUK team, working effectively as a team member with other staff, including providing support when colleagues are absent and working to shared objectives.

To undertake other such duties as the Broadcast Media & Journalism Equipment Store Manager may determine from time to time.

Engage with the University's commitment to put our students first and deliver services which are customer orientated, represent value for money and contribute to the financial and environmental sustainability of the University when undertaking all duties and aspects of the role.

Engage with the Technician Commitment to promote the visibility, recognition, career development and sustainability of technical roles