HR Service Manager - Birmingham, United Kingdom - Pertemps Birmingham Commercial

Pertemps Birmingham Commercial

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

HR Services Manager

Contract Type

Permanent

Working Pattern

Full time

Working Hours

35 hours per week

Salary

£40,000 - £48,000 DOE with competitive benefits

Location Options

Hybrid - home based and Birmingham

About The Company:

A true 360-degree HR services / People services management role where you will be responsible for the end-to-end HR process and operational delivery across the organisation.

An ideal opportunity to showcase your skills and passion for excellent service deliveryand continuous improvement and of HR processes, policy and use of technology.

As a HR Services Manager you will be able to develop, support and motivate the team to maximise their own potential, and work collaboratively with colleagues across the organisationas well as within HR to deliver on shared goals.

About the HR Services Manager Role:

Responsible for a team of six and delivering HR services to an organisation of circa 700 people across multiple locations, you will be responsible for the delivery of timely, accurate and customer focused HR and payroll processes and administration services.

You will be responsible for the effective delivery of payroll, first and second line HR advice, HR administration, and full employee lifecycle process management, as well as maintaining and developing HR policies and procedures and reports.

You will managesuppliers (including payroll outsource) and be responsible for annual HR projects such as annual renewals, pay review and other significant events in the HR calendar.

This is a broad and varied (and exciting) role - you won't be able to deliver all of that on your own so you will also need to be a strong line manager who knows how to get the best out of a team.

Beyond delivering operational people services requirementsefficiently and effectively there are plenty of opportunities to exercise and further develop your existing HR knowledge and skills.

This is a full time, hybrid role working from home and from our office in Birmingham

Skills and Experience Required for the HR Service Manager:

Managing a HR services delivery team responsible for managing employee lifecycle processes and administration, including HR reporting.
Payroll processing and managing an outsourced payroll service
Managing first and second line employee relations issues
Effective line management skills someone who can motivate, engage and manage team performance and service delivery
Managing external suppliers
Managing end to end processes and driving continuous improvement to give a great customer experience and improve efficiency
Delivering HR services in a SLA/KPI driven environment
Managing projects and/or end to end HR lifecycle events e.g. pay review.
You will be able to balance many competing priorities, and deliver your own work as well as make sure the team deliver theirs
A solution orientated, confident decision maker who can respond to ambiguous situations
Someone who thrives in working at pace, resilient in the face of challenges and changing priorities.
Useful and additional information

This is a fantastic opportunity to work in a hybrid role and will be based in our Birmingham office approx. two days a week, and from home the rest of the week.

My client offers an inclusive, supportive, and friendly working environment and the chance to develop your career within a professional organisation. They are committed to the health and wellbeing of staff, helping everyone to strike a good balancebetween personal and professional life.

Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
**If you have the skills and experience listed above, please "HIT APPLY" and attach a copy if your most up to date CV. Thank you.