Internal Sales/ Inbound Call Handler - Bristol, United Kingdom - Pentagon Play (South)

Pentagon Play (South)

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you want to work for a creative, fun and family owned and run business? We are the UK's leading school and nursery playground company and are forward-thinking and progressive in our approach.

We are a fun-loving and hardworking family, passionate about improving the play experiences and learning outcomes of children across the UK.

You will be based in our southern office, which we are proud to call our home as it embodies everything we are about and our strong family culture.

Our home is bright and inviting, we have our 'Family Tree' on the wall as you walk in, with photos of every colleague We have an open plan dining space to enjoy lunchtimes together.

There is a chill out zone which has comfy sofas, table football and a TV with a PS5, Netflix, Amazon Prime and Mario Kart

Everyone here is valued Our core values ensure we respect one another and empower us to reach our potential.

Due to the continued growth of the company, we require an Inhouse Play and Learning Support to join our ever-growing family.

What does the job entail? ________________________
You will be fully supported with the appropriate training given, to fulfil the following tasks:

Acting as the first point of contact for incoming sales enquiries
Maintaining a personal approach by communicating whenever possible by phone
Utilising product knowledge to convert enquiries into sales meetings or telequotes
Rating the quality of the enquiry and working to increase their interest
Obtaining detailed information from customers such as, budgets, timescales and contact details
Recording and updating detailed information for each enquiry on the CRM system
Scheduling meetings for the field sales team using effective diary management
Communicating effectively with the field sales team
Gathering meeting feedback from the field sales team
Occasionally attending conferences to promote the company and gain new sales enquiries
Liaising with other departments to ensure exceptional customer service is maintained
Following up on conference leads

Who are we looking for? _________________________
Primarily, we're looking to recruit talented people that align with our company values.

However, to be successful in the role, you will ideally have the below experience:

- _Natural ability to build rapport via the phone_
- _A proven track record in sales and telesales_
- _Fluent in written and verbal English_
- _Outstanding organisational skills_
- _Good computer skills - ideally with Windows 10 and Microsoft 365 experience_
- _An ability to work under pressure and to deadlines_
- _Outstanding administrative skills and a quick and competent typist_
- _Ability to work well as part of a sub team and the wider team_
- _Strong knowledge of UK geography and competent on using Google Maps_

Able to navigate and confidently use Google Earth whilst on the phone to a customer

What can we offer? ____________________________
Contract type - Full time (term time considered)

Holiday entitlement - 24 days per annum plus bank holidays

Start date - May

Bonuses and Incentives
We recognise and reward excellent performance with holiday bonuses and cash incentives.

Health and Wellbeing

We promote healthy living with fresh fruit in the office every week and a Health Cash Plan for claiming back medical bills.

Long Service Awards

We reward loyalty with additional holidays and the option to take up to 4 weeks unpaid sabbatical from 3 years' service.

Socials and Trips
We throw regular social events throughout the year.

Training and Development
We hold frequent internal training days and allocate £1,000 a year per employee for external training too.

We have a free carpark with bus stops only a short walk away.

Salary:
£21,000.00-£24,000.00 per year

Benefits: