Administrator/receptionist - Billericay, United Kingdom - Primary Care Careers

Tom O´Connor

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Tom O´Connor

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Description

About the Role:

Billericay Medical Practice has an opportunity for an administrator/receptionist to join our practice support team, on a part-time basis, for 20 hours per week, covering Monday to Friday 9am-2pm

The main responsibilities of the role include:

  • Maintaining & monitoring the appointments system.
  • Processing requests for appointments, visits & telephone consultations, ensuring callers are directed to the appropriate healthcare professional.
  • Processing & distributing mail.
  • Taking messages & passing on information.
  • Processing repeat prescriptions in accordance with practice guidelines.
  • Computer data entry/data collation; processing & recording information in accordance with practice procedure.
  • Initiating contact with & responding to requests from patients, other team member & associated healthcare agencies and providers.
  • Providing assistance to staff as required from time to time, including word/data processing, filing, photocopying & scanning.
  • Ordering, reordering & monitoring of stationery and other supplies
  • Dealing with clinical waste.
  • Keeping the reception area, noticeboards & leaflet dispensers tidy.
Please see full job description attached.

You will have the following skills/experience:

  • Experience of working in a reception environment
  • Experience of telephone service environment
  • Experience of the SystmOne clinical system desired
  • Typing experience
  • Experience of dealing with the public/patients
  • Advanced numeracy skills
  • Excellent keyboard and computer skills
  • Excellent communication skills
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Ability to use own judgement, resourcefulness and common sense
  • Ability to work without direct supervision and determine own workload priorities
  • Ability to work as part of an integrated multiskilled team
  • Able to work under pressure in a changing environment
  • Able to use own initiative

About Us:

The Billericay Medical Practice has a list size of 12,500 patients. We are a paperless practice who use SystmOne clinical system. We are a high achieving QOF practice and pride ourselves on the excellent patient care that we provide.

Our clinical team is comprised of 4 partners, 3 salaried GPs, 1 GP registrar, 2 nurse practitioners, 3 practice nurses and 2 HCAs.

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