Emergency Accommodation Co-ordinator - Derbyshire, United Kingdom - The Elm Foundation

Tom O´Connor

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Tom O´Connor

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Description

SALUS PROJECT WORKER The Elm Foundation is pleased to have received funding for much needed emergency accommodation. This role is to provide support to those clients who are in need of accommodation on the day they are fleeing, the worker will be expected to risk assess and support the clients who stay in the accommodation and support them to find more permanent and sustainable housing. The workers will be based on site in Heanor however we do have dispersed properties and you would be expected to support the clients residing in these properties.

The properties are located in the following districts:
Heanor

Chesterfield

North East Derbyshire

Bolsover

High peak


The workers will be expected to travel between sites but will be paid expenses from travelling from their base in Heanor to the remaining properties.


JOB DESCRIPTION

Team:
SALUS team (incorporated into the accommodation team)


Salary:
£24, % pension contribution


Accountable to:
Service manager for Accommodation Services


Refuge working hours:

The post holder will be required to work 35 hours per week, 7 hours per day and will entitled to a 30 minute lunch break, between the hours of 9.30am and 7pm.

The worker may be expected to work some Saturdays and evenings, as required to meet the needs of the service.


Overall Purpose:

To assess and support all service users who are/have been residing in units of accommodation that fall under the SALUS project.

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Service Specific Duties and Responsibilities:

  • Work in close partnership with local authorities, to assess risk and formulate a plan to make sure those who are victims of domestic abuse and homeless receive timely support. Making sure they have access to accommodation that matches their needs and circumstances.
  • Undertake weekly review of properties
  • Support victims to access suitable longerterm accommodation, either within the County or out of area as dictated by risk and availability of suitable accommodation.
  • Develop safety and support plans and escalating risk to MARAC or Safeguarding as required.
  • Support clients to access a range of multiagency support as dictated by their circumstances including GP's, Health, Mental Health, Substance Misuse Teams Local Authority housing departments, and legal and financial advice services
  • Notify the manager when the properties require stock replenishment, this includes basic kitchen equipment pans, crockery, cutlery, and replace as required
  • Provide clean bedding and towels for each client accepted.
  • Provide emergency food parcels and other emergency provisions e.g. infant provisions, toiletries for clients as required.
  • Undertake inventory of the property before reallocation
  • Offering/sourcing interpreters and translators where necessary to support clients with language barriers including BSL (British Sign Language).
  • To provide one to one face to face and telephone support to women, men and young people who are at risk from domestic abuse utilizing the SALUS.
  • To provide emotional support, practical support, advice and safety planning.
  • To provide advocacy on behalf of clients with external agencies where appropriate.
  • To manage crisis situations appropriately.
  • Complete full refuge referrals, agency checks/triage refuge referrals to the appropriate refuge.
  • Support clients to move into other accommodation
- temporary or permanent.

  • To provide comprehensive handovers as necessary.
  • To liaise with other agencies as appropriate.
  • Implement the Derbyshire referral pathways and systems for risk assessment, safety planning and referral.
  • To provide an on call service including emotional and practical support to those residing in TEF accommodation on a rota basis.
  • To take out of hour referrals as part of the on call service when required. This includes being on call on weekends and bank holidays on a rota basis.
  • To arrange cleaning of the properties to ensure a quick turnaround.
  • To ensure that the clients have access to emergency food at the properties.
  • To assist in delivery of presentations or workshops about the work of TEF, and to attend meetings, seminars and conferences as requested by the service manager.
  • To refer any difficulties to the Service Manager

2.


Generic Duties and Responsibilities:


  • To ensure that all practical, financial and emotional support is provided to service users as defined in the individual support/ safety plan via one to one meetings or group work as appropriate and in accordance with TEF Adult Protection and / or Safeguarding Children policies and procedures.
  • To provide appropriate emotional and practical support to service users over the telephone or face to face
  • To maintain up to date information and/or changes in practice, housing, welfare issues and legislation that impact on people affected by domestic abuse, undertaking training as necessary.
  • To provide assistance in producing statistical and other reports, and to monitor the effectiven

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