Senior Billings Controller - London, United Kingdom - Land Securities

Land Securities
Land Securities
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
We're Landsec

Sustainable places. Connecting communities. Realising potential. We live by these principles to create great experiences for people, now and in the future.

We create places that make a lasting positive contribution to our communities and our planet. We bring people together, forming connections with each other and the spaces we create. And we provide our customers, partners and people with a platform to realise their full potential.

  • Having a diverse workforce at all levels will empower us to make better decisions. We know that employing a diverse mix of people makes us a stronger and more sustainable business and one that reflects the diverse society around us. That's why we encourage people from all backgrounds to apply._
Job Profile Summary

To ensure that all billing requirements are met for both lease-related and non
- lease activity. Issuing Billing that meet both our internal records and customer expectation - issued in a timely and an accurate manner.

Key Responsibilities

  • Responsible for issuing Tenant billing across the portfolio (daily, monthly quarterly & annually) across key highprofile assets.
  • Transitioning assets in and out of the billing process
  • Generation of all ad hoc manual billing requested from our Internal Customers
  • To have a good understanding of a Completion statement process for tenancy surrenders for both historic and current leases and to maximise recovery at lease end.
  • To collaborate with internal departments to obtain information to support completion statement process.
  • Process tenant adjustments
  • To support the resolution of billing queries from tenants and colleagues
  • To update relevant systems and to maintain nontenant "customer" accounts and the associated invoicing.
  • Prepare rent apportionment calculations for property sales, concessions etc.
  • To produce billing adjustments following property sales (Insurance)
  • Review quarterly billing schedules with the Asset Managers, and action necessary points for accurate billing.
  • Reconcile quarterly billing prior to production.
  • Full adherence to Internal Audit requirements
  • Monitoring the team mailbox, ensuring prompt action of any requests
  • Provide holiday cover for team members and support wider team during peak times.
  • To maintain and document portfolio knowledge within your responsibility.
  • Maintain customer billing records when necessary.
Key Competencies

  • Customer focused
- excellent customer service skills.

  • Ability to build relationships across the business working closely with other departments.
  • Teamwork collaborative and supportive approach to workflow and team
  • Tenacity results driven and ability to work to deadlines.
  • Perspective appreciation of where role sits in wider business and implication of decisions/actions.
  • Attention to detail.
  • Problem Solving pragmatic approach and able to recommend solutions.
  • Strong organisational skills / Methodical
  • Innovative mind set looking for improvements to processes and procedure.
  • Highly self motivated, proactive and ability to use own initiative working as a team member or on own.
  • Have Integrity be honest, reliable, and consistent to do the right thing.
  • Resilient ability to work with high volume of data and manual processes.
Essential

  • Financial background
  • Competent in Outlook, Word & Excel,
  • Customer focused
.

  • Strong Billing knowledge expertise
  • Team Player
  • Strong Organisational Skills
  • Excellent Attention to Detail
  • Methodical
  • Strong communication skills
Knowledge, experience, and qualifications - Desirable

  • Property Finance Experience
  • Accounts Receivable Experience
  • Completion statements Preparation
Please note.

Additional working hours may be required during the busy periods.
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