Website Content Manager - Epsom, United Kingdom - The Lucy Faithfull Foundation

The Lucy Faithfull Foundation

Verified Company

Epsom, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Website Content Manager

Location:
Epsom, Surrey

Salary:
£33,000 - £37,000 per year - depending on experience

Job type:37.5 hours per week. Full-time, permanent. Hybrid working is available upon completing probation.

The Company:

The Lucy Faithfull Foundation is the only UK-wide charity dedicated solely to preventing child sexual abuse. We're bold, we're pioneering, we're growing, and we want your help.

Since 1992 we've kept children safe by working with people who have harmed them or who might do so, to help them stop.

We work with adults worried about their own sexual thoughts, feelings or behaviour towards children; adults worried about another adultor young person; young people themselves; and with protective adults and professionals.

About you:

About the role:

We are recruiting for an experienced Website Content Manager within a small communications team that is always busy and punches above its weight.

This is a new role, reflecting a renewed emphasis that we place on our websites, and your work will be transformational - You will be our website expert.

You will lead on website development, management and evaluation, to streamline our multiple websites
You will be dataled and responsible for optimising website architecture, user journeys and engagement including on the selfhelp areas of our websites, vital resources that help protect children
You will work at the cutting edge of digital campaigning, managing key daytoday relationships with PR agencies, government contacts and expert industry support

Duties and responsibilities:

Be the Foundation's website expert, interacting with colleagues at all levels to evaluate and explain impact
Build processes that put users, data and research at the heart of new and existing website and content plans
Write and edit content so that it is clear, consistent and in plain English
Support development and delivery of a strategy to rationalise our websites
Monitor, evaluate and optimise website engagement and user journeys, especially for the selfhelp areas of our websites
Input into the online communications strategy, maintaining, revising and updating our websites

Line management:

Line manage direct reports, ensuring each have current objectives, monthly supervision and annual appraisals
Encourage the personal development of all direct reports to ensure objectives are agreed, monitored and met, identify areas where development and support is needed

External engagement:

Represent the Foundation with external stakeholders, nurture key relationships and maintain networks, locally, regionally and nationally
Present information and issues, explaining complexities, to a wide range of external audiences
Engage constructively with external stakeholders on a range of sensitive issues and support collaborative working

Experience and skills:

Degree level education or equivalent level of work experience
At least three years' relevant experience in a similar role
A demonstrable track record in developing and implementing digital strategies that underpin broader communications strategies
Experience of designing content and optimal user journeys based on research and data
Experience taking complicated or sensitive content and making it userfriendly
Understanding of user research methods and practice, with proven experience using metrics and user feedback to inform content
Experience of search engine optimisation to improve website user acquisition
Significant experience of monitoring, evaluating and reporting on large data sets such as Google Analytics, to understand user acquisition and journeys, making decisions which bring about positive change
Experience of web content management systems especially WordPress
Experience of managing key daytoday relationships with external organisations

Benefits:

33 days holiday per year (including bank holidays) increasing to 38 days after 5 years' successful service
NEST Pension
Employee Assistance programme
Optional Benenden medical cover
Hybrid working upon completion of probation

Please click on the
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