Sales Consultant - Altrincham, United Kingdom - McCarthy Stone

McCarthy Stone

Verified Company

Altrincham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About You:

We are looking for someone who is customer centric who can foster and deliver a positive customer experience at every stage of the customer journey.

At McCarthy Stone we place our customers at the very heart of our culture and core values, as our Sales Consultant you will bring enthusiasm, tenacity, and excellent interpersonal skills to deliver the sales process for agreed sites; accountable for delivering agreed targets for reservations, completions, rentals, price levels and customer satisfaction

You will be the person that makes a true difference to the lives of our customers, you will advise them on the support and benefits that we can provide in our Retirement Living Plus developments.

Reporting to our Northern Division's Area Sales Manager, this challenging and rewarding role requires the post holder to be a self-starter, empathetic, and be able to determine the needs and requirements of our customers.

You will proactively contact customers who have shown an interest in our developments and provide the best advice on their purchase of the apartment and the lifestyle.

You will be accountable for the sales process which encompasses lead generation and qualification; developing interest and commitment; negotiating pricing, closing sales; whilst ensuring that the customers remain informed, engaged, and committed through to sales completion.

Previous customer-focussed sales experience is a pre-requisite, gained within a similar environment, whether that is within housebuilding, hospitality, care or travel.

We understand the importance of our people and invest in training and development ensuring that you are provided with the guidance and support you need to truly realise your potential.

Our mission is simple:
to help our customers achieve retirement living to the full.

We achieve it by employing talented and ambitious people who genuinely care about the difference we make, while understanding that every staff member plays a part in our success.

This role can accommodate an agile working arrangement.

With the use of the Company Car/Car allowance provided you will be required to travel to sites across Lancashire region.

Benefits

Financial:

Competitive salary and lucrative commission scheme
Competitive Company pension scheme
Life Assurance
Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

24 days holiday (rising to 28) plus Bank Holidays
2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
Cycle to work scheme
Colleagues Benefit Booklet with a range of store offers discounts and promotions
Family Friendly Policies
Excellent development opportunities

Your Attributes

You will have:

Previous experience of outbound calling, coupled with proven conversation rate of visit to reservation would be advantageous
A valid UK

Drivers Licence:
in the event you are required to visit customers away from the site

You will be:

Highly competent in questioning and listening to gain a genuine understanding of the customers' requirements.
Excellent written and verbal communication skills with the ability to adapt style to suit customer needs
Ability to multitask and work to deadlines
Proficient organisation and time management skills
Ability to handle and manage difficult conversations with customers and third parties
Results driven, able to use own initiative, think outside the box, multitask, and work to multiple deadlines.