Customer Service Representative - London, United Kingdom - Abacus Marketing

Abacus Marketing
Abacus Marketing
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Customer Service Representative

  • Customer Service Representative Duties:_
  • Assist customers with inquiries, concerns, and requests in a professional and timely manner
  • Handle and resolve customer complaints or issues with empathy and patience
  • Maintain accurate customer records by updating account information and notes
  • Perform data entry tasks to process customer orders, returns, and exchanges
  • Analyze customer needs and recommend appropriate products or services
  • Customer Service Representative Experience:_
  • Excellent communication skills, both verbal and written
  • Ability to multitask and prioritize tasks effectively
  • Strong problemsolving skills to address customer issues
  • Proficient in data entry and navigating computer systems
  • Previous experience in a customer service role is preferred
  • We offer competitive compensation and benefits packages. Join our team of dedicated professionals who are committed to providing exceptional service to our valued customers._

Job Types:
Full-time, Permanent


Salary:
£23,422.00-£25,559.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Work authorisation:

  • United Kingdom (preferred)

Ability to Commute:

  • London (preferred)

Ability to Relocate:

  • London: Relocate before starting work (required)

Work Location:
In person
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