Information Disclosure Officer - Guildford, United Kingdom - Surrey Police

Surrey Police
Surrey Police
Verified Company
Guildford, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Division / Department - See Advert
Grade - Grade E
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £26,109 - £29,654
Working Hours Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force.

It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference.

If you feel you are that person then we want to hear from you.
Chief Constable Tim De Meyer & Chief Constable Jo Shiner

The Role & Key Responsibilities

To proactively support the Information Access Team (IAT) disclosure process, enabling the team to remain compliant in at least 90% of disclosures as required by the Information Commissioner's Office (ICO)


To triage new requests for information and where necessary, liaise with the requestor and offer advice and guidance to ensure that requests are valid and expectations are managed.

To task questions to information asset owners across a wide variety of departments, ensuring that all relevant information is available and recorded, and capable of being considered in the decision making process.


To process requests made under the National CAFCASS Agreement, the NPCC / Association of British Insurers MOU and various other request types, making decisions regarding information disclosure or non-disclosure.


To process requests for information required for civil legal proceedings under either appendix D of 'the Protocol' or Court Order, identifying live cases and working with officers in the case and Legal Services to provide relevant information.


To provide an efficient administrative support for the Information Access Team to ensure the effective and professional running of the department.

Identifying areas of IAT business and working practice which require updating in response to NPCC guidance and legislative changes and implement.

Skills & Experience


GCSE grade C or above, or equivalent, in mathematics and English with a high standard of written and spoken English and with excellent spelling.

Make sound disclosure decisions based on legislative frameworks and force policy.

Identify evolving best practice and introduce technological advancements into the team's workflows.

Proven and well evidenced ability to influence and create good relationships with people.


Excellent planning and organising skills and a proven ability to work under pressure, dealing with conflicting demands in order to meet agreed deadlines.


Experience in dealing with situations / deviations from normal office routine and the ability to problem solve and provide suggested resolutions quickly and effectively in order to mitigate risks or maximise opportunities.

Good understanding of the principles of information disclosure processes and the various legislative requirements.

Good understanding of business processes in organisations, particularly as these relate to information and knowledge.

Demonstrate an appreciation of end-user awareness with respect to developing systems and processes.

Possess well developed written skills, demonstrating the ability to produce clear, concise and accurate documentation.

Possess the ability to work on one's own initiative and experience of working under mínimal supervision.


Possess good organisational and time management skills with an ability to work calmly and precisely under pressure as well as to tight deadlines.

Strong attention to detail.

Why Work With Us?

  • Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexitime and home working.
  • We take pride in looking after our people and offer a variety of benefits; career progression
- contributory pension scheme (LGPS)
- generous annual leave allowance
- discounts for everyday spend
- on-site gyms and a range of sports clubs
- generous and supportive parental leave
- financial and mental wellbeing guidance and support
- discounted contributory healthcare scheme

Diversity Statement

We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that div

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