Parts Advisor - Aberdeen, United Kingdom - Pybus Recruitment

Pybus Recruitment

Verified Company

Aberdeen, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Parts Advisor

Location:
Aberdeen AB12 3LQ

Salary:
Up To £25,000 - £30,000 + Benefits

Hours Of Work: 44 hours per week:

Monday to Friday:
with half an hour (unpaid) for lunch

Saturday:
on a rota basis 1 Every 3 weeks and 1 Saturday in 6 weeks on Rota

Our Client is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars.

We are leading the revolution to create a future full of ambitious and determined individuals in the automotive industry.

Our Client are in unique position as we look to expand and grow our Parts Team.

They are looking for a Parts Advisor who is passionate about customer service and want to work with one of the world's most prestigious and technologically advanced car manufacturers and forward-thinking automotive retailers.

As a Parts Advisor, you will play a vital role in the daily running of the parts department, communicating effectively between customers and staff to ensure the correct part is supplied in a timely manner.

You will be a team player with a commitment to learning and development within the parts department.

You must also have the ability to work well on your own and under pressure to deliver an excellent customer experience.

Experience of working in a warehouse/Trade's environment or retail experience dealing with customers internal/external is highly desirable.

Key Responsibilities:

Identify and sell parts profitably, helping to achieve or exceed the business plan for the Parts Department.
Ensure all customers are dealt with promptly and courteously.
Ensure commitments made to customers are delivered in a friendly manner.
Identify exact details of the parts required, obtaining vehicle details from the customer.
Load the correct parts, if in stock, or offer to order the parts for the customer
Locate parts in the appropriate bin location.
Identify from job cards those parts that need to be ordered in advance of service and repair.
Source or place orders for parts required.
Select parts as required for trade and workshop customers.
Preselect parts for workshop customers to aid workshop efficiency.
Process orders (stock, warranty & VOR) in accordance with customer requirements.
Check deliveries against all orders, log any discrepancies and book parts in and out of stock.
Check parts invoices to ensure all item invoices are accounted for.
Previous experience working in a Parts department is highly desirable
Excellent customer service skills.
Ability to build relationships both internally and externally.
Excellent communication skills both verbally and written
Computer literate
Attention to detail
Ability to work as part of a busy team and on own initiative