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    • Medical Receptionist - Chester - Northgate Medical Centre

    Northgate Medical Centre
    Northgate Medical Centre Chester

    1 month ago

    Default job background
    Description
    Job Summary:
    We are seeking a highly motivated and organized Medical Receptionist to join our busy team at Northgate Medical Centre. The ideal candidate will be expected to develop their role and become a fully integrated member of the practice team, providing excellent patient care and communication while maintaining a professional approachable manner.

    Main Duties:
    The successful candidate will be responsible for undertaking a wide range of reception duties, including greeting and directing patients, effective use of the appointment system, booking appointments, ordering repeat prescriptions, processing information, and assisting patients as required. They will also attend regular staff training meetings and contribute towards these.

    Key Responsibilities:
    To act as the central point of contact for patients, distributing information, messages, and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.

    Person Specification:
    Experience: Essential - Experience of working with the general public, administrative duties, and customer care skills. Desirable - Previous experience in a healthcare setting, Primary Care, or NHS.
    Qualifications: Essential - Educated to GCSE level or equivalent. Desirable - GCSE Maths and English (C or above) and any qualification in administration work.
    Skills: Essential - Excellent communication skills, strong IT skills, clear and polite telephone manner, administrative and organizational skills, competent use of Office and Outlook, effective time management skills, ability to work as a team member and autonomously, good interpersonal skills, problem-solving and analytical skills, and ability to follow policy and procedure.
    Salary: Estimated salary £25,000 - £30,000 per annum depending on experience.
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