Casual Customer Service Assistant - North East Lincolnshire, United Kingdom - Lincs Inspire Limited

Lincs Inspire Limited

Verified Company

North East Lincolnshire, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Summary

Lincs Inspire Libraries are looking to recruit enthusiastic and motivated Casual Customer Service Assistants to help cover leave, sickness and training.

As a Casual Customer Services Assistant you will be responsible for the front-line delivery of a modern public library service with an emphasis on excellent customer service.

You will be required to provide cover on a casual basis, which will include working flexibly across all Lincs Inspire Libraries, including Saturday mornings, to meet the needs of the business.

Main responsibilities

Issue and return of materials
Processing of library materials ready for use
Assisting customers in the use of ICT
Answering customers' enquiries
Involvement in promotional events, children's activities and story times
Keyholding responsibilities

Skills and Experience:

Excellent customer care skills
Numeracy and literacy to GCSE level, grade A
C, or equivalent
Effective verbal and written communication skills
Working knowledge of ICT functions including Microsoft Office
Effective interpersonal skills
Ability to demonstrate a team approach
Ability to work without direct supervision
Effective organisational skills
Effective problem solving skills
Ability to deal with challenging behaviour

Full training will be provided for the post.

Job Type:
Zero hours contract

Salary:
£11.50 per hour

Work Location:
In person

Application deadline: 27/03/2024

Reference ID:
CSA240327